Mortgage Loan Officer

This is a fully remote position, open to applicants in California.

📋 Description

• Market and originate loan products for Redwood Credit Union, including first- and second-lien options from external business sources.

• Significantly contribute to the growth of residential loans.

• Enhance the profiles of both prospective and existing members by leveraging knowledge of lending products.

• Initiate cross-lending referrals beyond residential originations.

• Provide outstanding member service across all communication channels.

• Identify and cultivate new external referral relationships.

• Expand self-generated external referral connections.

• Promote a variety of loan products such as conventional, conforming, jumbo, primary, secondary, investor-occupant, fixed-rate, and adjustable-rate options.

• Ethically consult on options that serve the best interests of applicants.

• Process applications using a web-based loan origination system.

• Respond to phone inquiries and manage mortgage referrals.

• Oversee communication for assigned loans from origination to funding.

• Collect and review documents to ensure complete and accurate processing submissions.

• Interpret findings from the Fannie Mae Desktop Underwriter.

• Discuss loan options, programs, and counter-offers with members.

• Advise declined applicants on steps to qualify for future loans.

• Conduct homebuyer and other educational seminars.

• Present loan products and services at special events, including home shows.

• Suggest workflow improvements to enhance efficiency.

• Investigate and resolve concerns raised by members or employees.

• Execute special projects and perform other assigned responsibilities.

• Recommend and implement products and services that benefit RCU membership.

⛳️ Requirements

• Equivalent to a high school diploma.

• 4 years of experience in the mortgage lending sector.

• A minimum of 1 year as a high-performing conventional mortgage loan originator.

• Documented recent loan production in conventional/conforming products.

• Comprehensive understanding of conventional conforming mortgage principles, practices, and regulations.

• Confirmable experience with current regulatory compliance standards.

• Up-to-date knowledge of internet-based loan origination systems and the Fannie Mae DU risk engine.

• At least 12 months of relevant experience selling Fannie Mae loan products.

• Proven ability to analyze complex situations and propose viable solutions.

• Proficient in using office equipment and accessing the internet.

• Excellent verbal and written communication skills.

• Ability to build and maintain professional relationships with a diverse range of individuals.

• Capacity to work independently and maintain confidentiality, exercising discretion and tact.

• Ability to coordinate activities and prioritize tasks effectively.

• Enthusiasm for working collaboratively in a team environment.

• Willingness to travel to various locations.

• Possession of a valid California driver’s license.

• Eligible to obtain and maintain valid registration with the National Mortgage Licensing System and Registry in accordance with Federal Law, including the SAFE Act and NCUA part 761.

• Physical ability to stand, bend, stoop, sit, walk, twist, and turn as required.

• Capability to lift up to 20 pounds.

• Competence in using a computer keyboard and calculator.

• Willingness to travel to various branch and member locations.

• Redwood Credit Union does not sponsor Visa transfers or sponsorships for this position.

🏝️ Benefits

• Competitive medical, dental, and vision insurance, along with mental health offerings.

• Employee performance incentive plan.

• Salary advancement through merit increases based on performance.

• 401(k) program with employer matching contributions.

• Competitive PTO accrual, including 11 paid company holidays and your birthday off.

• 0.75% discount on RCU standard collateral auto loans.

• 1% discount on recreational or boat loan products.

• 2% discount on Visa and line of credit loans through RCU.

• 0% interest loan for immigration-related expenses, up to $1,000.

• 0% interest loan for naturalization-process expenses, up to $15,000.

• 0% interest on loans for garment, fitness, or home office equipment, up to $500.

• 100% financing for homes purchased by employees.