Monitoring Specialist – IT Operations Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee IT systems, applications, interfaces, cloud services, and comprehensive end-to-end services.

• Evaluate monitoring alerts, incidents, and performance irregularities according to their significance.

• Take necessary actions in response to threshold breaches, outages, and availability concerns.

• Manage and enhance monitoring tools, dashboards, alert configurations, and escalation protocols.

• Assist with Incident, Problem, Event, and Change Management in the context of ongoing IT operations.

• Investigate trends, capacity, and recurring operational challenges to ensure long-term stability.

• Record incidents, actions taken, operational evidence, and lessons learned in a traceable and auditable format.

• Provide support for IT projects, system implementations, and service modifications from an operational viewpoint.

⛳️ Requirements

• Completed degree in Computer Science, Business Informatics, or a similar IT qualification.

• Multiple years of experience in IT operations, monitoring, IT management, or system administration.

• Familiarity with monitoring and observability tools, preferably Checkmk.

• Understanding of IT infrastructures, including servers, networks, databases, applications, APIs, and cloud services.

• Expertise in ITSM processes encompassing Incident, Problem, Change, and Service Management.

• Strong working knowledge of SNMP v2/v3, Windows Server, Linux, networking fundamentals, and interface monitoring.

• Experience with scripting languages such as PowerShell, Bash, Python, or SQL is advantageous.

• Methodical, analytical, responsible, and service-oriented work approach.

• Proficiency in both German and English.

🏝️ Benefits

• Flexible working hours with a considerable degree of autonomy.

• Training and certifications tailored to individual requirements.

• Respectful teamwork, open communication, and dynamic teams.

• 30 days of annual leave.

• Engaging and diverse role with long-term opportunities in a rapidly growing company.