Monitoring, Evaluation, & Learning Analyst – Chapter, Outposts

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee monitoring, evaluation, and learning initiatives for chapters and outposts.

• Enhance routine post-event surveys, annual assessments, dashboards, and reports in collaboration with the chapters team.

• Work alongside technology, communications, and digital innovation teams to disseminate surveys, create dashboards, and communicate results.

• Organize, convert, and visualize data using Tableau.

• Clean, analyze, and report on intricate survey data and annual monitoring statistics.

• Utilize evaluation data to refine and improve program offerings.

• Monitor Snowflake and Salesforce data systems to guarantee accurate data transfers into Tableau dashboards.

• Partner with internal teams and external collaborators on data quality and interpretation.

• Assess chapter programs through survey data.

• Create and manage surveys and dashboards using Qualtrics.

• Lead quarterly dashboard review sessions with chapter staff, setting benchmarks and best practices.

• Summarize findings for internal leadership.

• Generate evaluation presentations, reports, and data visualization handouts.

• Facilitate meetings to pinpoint program iterations and funding possibilities based on findings.

• Suggest revisions to logic models.

• Participate in Applied Research team meetings, representing the Evaluation team in both internal and external meetings.

• Attend necessary offsite events, planning sessions, and company-wide gatherings several times annually.

⛳️ Requirements

• A minimum of 2 years of proven program evaluation experience in an applied community setting in the United States or Canada.

• A Master's degree in Public Policy, Psychology, Social Work, Family Sciences, Consumer Sciences, or a related discipline.

• Proficiency in Qualtrics or similar survey systems, along with a willingness to learn Qualtrics.

• Expertise in Tableau and in creating visualizations from diverse data sources.

• Competence in at least one data analysis software: Excel, SAS, SPSS, R, or LISREL.

• Strong analytical skills with the ability to identify root causes and implement effective solutions.

• Excellent interpersonal and collaboration abilities.

• Capability to work independently as well as collaboratively in a virtual setting.

• Experience, knowledge of, or interest in military and veteran families and community-based research.

• Availability to work evenings, weekends, and holidays if necessary.

• Occasional out-of-town or overnight travel may be required.

• Familiarity with military lifestyle and knowledge of MSO/VSO is preferred.

• Desired proficiency in Salesforce, Snowflake, and SQL.

• Strong written and verbal communication skills are preferred.

🏝️ Benefits

• Purpose-driven work that supports military service members and their families.

• Flexible work arrangements (remote or hybrid, depending on the position).

• Competitive salary.

• Comprehensive benefits package, including health, dental, and vision insurance.

• 403(b) retirement plan with employer matching.

• Flexible Spending Accounts, life insurance, and disability insurance.

• Communications allowance.

• Opportunities for professional development and career advancement.

• PCS leave for Active Duty military spouses.