Mission Liaison, Requirements Analyst – DHA, DMDC, Other Agencies

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with DHA, DMDC, USMEPCOM, and other governmental entities to gain insights into accession-processing requirements, agency interactions, workflows, limitations, and business protocols.

• Gather, analyze, document, validate, and uphold functional and mission-related requirements.

• Convert operational needs, agency specifications, and business protocols into user stories, use cases, process flows, and acceptance criteria.

• Work alongside mission owners, agency representatives, product stakeholders, developers, testers, and trainers to clarify requirements and address queries.

• Maintain the Requirements Traceability Matrix, ensuring traceability among mission needs, requirements, user stories, acceptance criteria, test cases, defects, training materials, and released capabilities.

• Assist with backlog refinement and evaluate user stories for clarity, completeness, testability, dependencies, and readiness.

• Identify conflicting agency requirements, workflow gaps, interface dependencies, risks, and unresolved stakeholder decisions.

• Coordinate requirements and business protocols that impact data exchanges, interagency workflows, system interfaces, and external dependencies.

• Support sprint planning, reviews, demonstrations, retrospectives, and other Agile delivery activities.

• Prepare mission stakeholders and users for sprint demonstrations and capability reviews.

• Gather feedback from demonstrations and translate approved modifications into requirements, user stories, backlog updates, or action items.

• Aid in user acceptance testing by creating acceptance criteria, reviewing test scenarios, coordinating user involvement, and documenting outcomes.

• Manage user feedback, defects, enhancement requests, and operational issues with Government and technical teams.

• Confirm that delivered capabilities meet approved requirements and acceptance criteria.

• Assist with updates to user manuals, job aids, training materials, release notes, and other user-facing documentation.

• Collaborate with training personnel to ensure materials reflect approved workflows and released functionalities.

• Support release-readiness activities, operational validation, and communication with affected agencies and mission stakeholders.

• Prepare meeting materials, briefings, decision papers, workflow documentation, meeting minutes, and status reports.

• Maintain requirements artifacts in Government-approved repositories and collaborative platforms.

• Promote continuous improvement in requirements management, traceability, interagency coordination, user feedback, and acceptance processes.

⛳️ Requirements

• Active Secret clearance or higher.

• Bachelor’s degree in information systems, business, or a relevant field, or an equivalent qualification as permitted by the applicable labor category.

• Minimum of six years of pertinent professional experience.

• Experience in eliciting, analyzing, documenting, validating, and maintaining business or system requirements.

• Proficiency in developing and refining user stories and acceptance criteria.

• Experience in maintaining requirements traceability throughout the software development lifecycle.

• Experience collaborating with mission stakeholders, users, developers, testers, trainers, and other cross-functional delivery teams.

• Ability to analyze complex workflows and convert operational needs and business rules into clear, testable requirements.

• Capability to assist with backlog refinement, sprint demonstrations, user acceptance testing, and feedback management.

• Skill in developing process documentation, requirements artifacts, user guidance, and stakeholder communications.

• Strong written, verbal, facilitation, analytical, and organizational skills.

• Ability to manage multiple requirements, stakeholder inputs, dependencies, and action items within a structured delivery environment.

• Preferred: business analysis or Agile certification, such as CBAP, PMI-PBA, ECBA, CSM, PSM, SAFe certification, or equivalent.

• Preferred: experience in supporting military accession processing, recruiting, personnel processing, medical qualification, personnel data exchange, or related workflows from DHA or DMDC.

• Preferred: experience in supporting highly regulated, rules-driven, or audit-sensitive operational workflows.

• Preferred: experience in coordinating requirements across various federal or Department of Defense agencies.

• Preferred: experience in supporting federal or Department of Defense software development or modernization initiatives.

• Preferred: experience in maintaining a Requirements Traceability Matrix and linking requirements to test cases, defects, training materials, and release artifacts.

• Preferred: experience in developing or updating user manuals, job aids, release notes, training materials, or related operational documentation.

• Preferred: familiarity with Jira, Azure DevOps, Confluence, SharePoint, or similar platforms.

• Preferred: familiarity with Agile, DevSecOps, systems engineering, and secure software development practices.

• Preferred: knowledge of user acceptance testing, defect management, release readiness, data interface dependencies, and change management processes.

🏝️ Benefits

• Regular full-time employment.

• Opportunity to contribute to a government contract bid.

• Equal Employment Opportunity and Affirmative Action employer.