Mid Market Solutions Engineer

This is a fully remote position, open to applicants in Alaska, +10 more states.

📋 Description

• Serve as a Trusted Advisor: Collaborate with prospects, customers, and stakeholders to ensure our solutions meet their technical and strategic objectives, offering insights and recommendations that improve both implementation and long-term results.

• Lead the Technical Sales Process: Manage technical discovery, deliver engaging demonstrations, create proofs of concept, and facilitate technical evaluations — ensuring smooth transitions to Implementation and Customer Success teams.

• Develop Strategic Solutions: Craft customized solutions that showcase the transformative capabilities of Submittable's Grants Management products for both nonprofit and corporate clients.

• Encourage Collaboration: Work collaboratively across Sales, Product, Engineering, and Customer Success to provide comprehensive, scalable solutions.

• Oversee Pre-Sales Documentation & SOWs: Direct the creation of high-quality pre-sales documentation and Statements of Work that accurately define projects and prepare customers for success.

• Maintain Expert-Level Knowledge of the Platform: Become a true expert on the product — understanding how Submittable's solutions address customer challenges and deliver value, with a dedication to ongoing self-development.

• Motivate Action: Represent Submittable at conferences, webinars, and external events to promote our mission and demonstrate the effectiveness of our solutions.

• Cultivate Domain Expertise: Build and sustain knowledge of our markets, competitors, industry challenges, and current trends.

⛳️ Requirements

• Minimum of 1 year of experience in solutions engineering, solutions consulting, technical sales, or implementation roles within SaaS environments (business software, grants management, or similar), emphasizing customer impact.

• Strong understanding of web technologies and familiarity with APIs, integrations, and cloud platforms.

• Outstanding abilities in presenting, writing, and articulating technical concepts to varied audiences.

• Experience with competitive sales strategies; familiarity with MEDDPICC or similar value-selling frameworks is highly desirable.

• Excellent interpersonal skills, building trust and partnerships with customers and internal teams.

• Proven ability to succeed in fast-paced, dynamic environments.

• A proactive self-starter eager to engage from day one.

🏝️ Benefits

• Comprehensive health and life insurance, including optional HSA, FSA, and DCA accounts.

• 401(k) plan with employer matching starting on the first day.

• Equity stock options to participate in our success.

• Flexible working hours, remote work opportunities, and generous vacation and sick leave policies.

• Paid parental leave for mothers, fathers, and adoptive parents.

• Professional development stipends to foster your career advancement.

• Opportunities to engage in community outreach and volunteer initiatives.

• Monthly company-sponsored social events and gatherings to connect and relax.