Mid-Level Sales Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and actively re-engage the customer base.

• Perform tailored sales outreach through WhatsApp and voice messages.

• Facilitate consultative negotiations that adhere to the brand’s customer service standards.

• Keep precise and current records of all interactions and customer histories in the CRM.

• Track the sales funnel and evaluate conversion metrics and performance indicators.

• Ensure that monthly goals for appointments and reactivations are met.

• Conduct regular follow-ups with potential customers and patients being re-engaged.

⛳️ Requirements

• Strong prior experience in sales, sales support, or Customer Success.

• Demonstrated experience in reactivating customer portfolios and managing follow-up processes.

• Proficient in consultative sales techniques and sales funnel analysis.

• Hands-on experience with CRM tools.

• Exceptional, friendly communication skills with the ability to foster genuine connections without relying on strict scripts.

• Strong organizational skills, self-discipline, and a results-oriented mindset for independent remote work.

• Preferred: prior experience in the healthcare, premium aesthetics, or luxury market sectors.

• Preferred: understanding of Customer Experience and customer loyalty strategies.

• Preferred: confidence and clarity when communicating proactively via voice messages.

🏝️ Benefits

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.

• Competitive salary and performance-based incentives.

• Access to exclusive company resources and support.