Mid-level Revenue Ops Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the quality, structure, and dependability of data utilized by the Marketing and Sales teams.

• Manage and enhance the CRM, automations, integrations, and tools that facilitate revenue operations, including migration, implementation, and governance initiatives.

• Analyze, document, and optimize processes throughout the customer journey, from demand generation to retention and growth.

• Develop dashboards, reports, and analyses that assist in strategic decision-making for leadership.

• Identify bottlenecks in conversion, productivity, activation, and retention, proposing data-driven solutions.

• Aid in the definition, tracking, and evolution of essential Sales & Marketing metrics.

• Create automations that minimize operational tasks and enhance team productivity.

• Formulate commercial prioritization models, deal distribution strategies, and lead scoring systems.

• Integrate marketing, sales, product, and customer experience data for more thorough business analyses.

• Investigate practical AI applications to boost productivity, automate workflows, and enhance analysis quality.

⛳️ Requirements

• Prior experience in Revenue Operations, Sales Operations, or Marketing Operations.

• Familiarity with HubSpot, including the configuration of pipelines, workflows, custom properties, and reports.

• Experience with automation tools such as Zapier, Make, n8n, or Claude.

• Advanced understanding of SQL and relational databases like PostgreSQL, MySQL, or BigQuery.

• Proficiency in Data Visualization platforms (Looker Studio or similar).

• Advanced skills in Google Sheets or comparable applications.

• Basic knowledge of Python programming.

• Strong organizational skills, effective communication abilities, and an investigative, analytical mindset.

• It’s a plus if you have:

• Experience in SaaS or B2B environments.

• Understanding of metrics such as CAC, conversion rates, activation, churn, retention, and recurring revenue.

• Experience with agile methodologies (Scrum, Kanban) or project management tools like Notion.

• Background in CRM migration, implementation, or restructuring projects.

• Experience with channel attribution and customer acquisition analysis.

• Familiarity with AI tools relevant to operations, productivity, or decision-making processes.

🏝️ Benefits

• Meal/Food Allowance: R$ 1,300 monthly on a flexible card, with no payroll deduction.

• Home Office Allowance: R$ 135.00 monthly, with no payroll deduction.

• Health Plan: Bradesco (with national coverage).

• Dental Plan: SulAmérica.

• Life Insurance coverage.

• Extended parental leave: Participation in the Empresa Cidadã program, providing leave that accommodates various family structures, including adoption, same-sex couples, and single-parent families.

• Childcare Assistance available for children up to 5 years old.

• Gympass/Wellhub: A wellness platform emphasizing physical activity and holistic health, offering access to numerous gyms, studios, live classes, and wellness applications for a single monthly fee.

• Conexa Saúde: A digital health platform offering multiple specialties, with team members entitled to 2 free psychological consultations and 2 free nutritional consultations each month.

• Guapeco: A pet health plan with simple enrollment, national coverage, and reimbursements of up to 100%.

• Language school partnership: Discounted English and Spanish programs with OpenEnglish, Fluentia, and Instituto Cervantes, available both online and in-person.

• Profit Sharing (PLR): If the team achieves the annual target, everyone benefits from profit sharing.

• Relax Week: We refrain from work on business days between Christmas and New Year, allowing everyone to rest and enjoy the holiday season as they wish.

• Workplace Setup Allowance: In addition to supplying a laptop, we provide an allowance of R$ 2,400.00 to enhance your home workspace comfort.

• Birthday Day Off: You receive a full day off in your birthday month to rest and celebrate.

• Work at a Great Place to Work©: We are recognized as one of the best companies to work for in Latin America and Brazil.

• And more! We foster a culture of feedback, development guilds, individualized development plans during onboarding, Aurum Talks, company-wide meetings, transparent OKRs, celebratory events, performance reviews, development programs, and other initiatives aimed at nurturing our team members' growth.