Microsoft Dynamics 365 Business Central Functional Consultant

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Assist Tigunia’s Business Central/NAV department with pre-sale services and shaping deals.

• Conduct discovery sessions and demonstrations via on-site visits, remote access, shared sessions, phone, and email communications.

• Oversee and support Business Central/NAV clients on projects and case issues.

• Convert customer processes and requirements into Microsoft Dynamics 365 Business Central solutions.

• Design system integrations and suggest ISV or best-in-class solutions.

• Analyze business and operational changes, and define and deliver ERP training.

• Implement testing plans and prepare clients for using the ERP solution.

• Maintain customer relationships by providing support, answering inquiries, and resolving concerns and issues.

• Relay key information to the project manager and project team.

• Gather team input, review outstanding issues and action items, and participate in team meetings and reports.

• Develop specifications for customizations when off-the-shelf solutions are not available.

• Engage professionally with clients to enhance and add value to the Tigunia-client relationship.

• Collaborate with Tigunia Consulting and Management teams to address or resolve client issues and conflicts.

• Identify client needs and proactively offer solutions.

• Lead sessions for requirements gathering and design work.

• Document Fit-Gap requirements and inform the Project Manager about project progress, issues, risks, and obstacles.

• Create test plans, support client testing scenarios and scripts, and implement testing strategies.

• Adhere to Tigunia’s Approved Implementation Strategy for client engagements.

• Continuously enhance expertise through education, self-study, professional publications, networking, and professional organizations.

⛳️ Requirements

• Strong experience in implementing Microsoft Dynamics 365 Business Central.

• In-depth knowledge of warehousing, manufacturing, and finance modules.

• Proven experience in ERP implementation.

• Proficiency in finance modules, including requirements gathering, solution design, setup and configuration, testing and training, documentation and communication, deployment, and troubleshooting.

• Excellent communication, collaboration, and interactive team management abilities.

• Polished, professional demeanor with strong presentation and public speaking skills.

• Capability to lead requirements gathering and design work sessions with client resources and subject matter experts.

• Skill in translating client needs into requirements and designing valuable solutions.

• Ability to document Fit-Gap requirements, estimate effort levels, and prioritize based on importance and complexity.

• Competence in communicating functional area progress, issues, risks, and blockers to the Project Manager.

• Experience in change management and collaboration with developers on custom code in finance modules.

• Expertise in creating test plans and supporting client testing scenarios, scripts, and implementation strategies.

• Ability to resolve issues, mitigate risks, and prevent project blockers or escalations.

• Commitment to following Tigunia’s Approved Implementation Strategy.

• Clear communication skills, with the ability to hear and comprehend normal conversations and detailed verbal information.

• Ability to sit for extended periods.

• Close visual acuity for developing materials, viewing computer terminals, and extensive reading.

• Full range of hand and finger mobility and proficiency in using keyboards, mice, and phones.

• Capacity to perform repetitive motions with keyboards, mice, and phones.

🏝️ Benefits

• Competitive salary.

• Health insurance for you and your family – 100% employer paid for employees and 50% employer paid for dependents.

• Dental and Vision insurance for you and your family – 100% employer paid for employees and dependents.

• Life/AD&D Insurance for you – 100% employer paid and covers 100% of your salary.

• Short Term Disability for you – 100% employer paid and covers 60% of your weekly salary.

• Long Term Disability for you – 100% employer paid and covers 60% of your monthly salary.

• 401k with a 4% match.

• Flex-time and paid time off to encourage a healthy work-life balance.