Microsoft 365, Power Platform Administrator

This is a fully remote position, open to applicants in Colombia, +2 more countries.

📋 Description

• Act as the main technical expert for the Microsoft Power Platform, focusing on Power Automate and integrating business applications.

• Create, modify, maintain, and troubleshoot Power Automate cloud flows that support business operations.

• Manage Power Automate environments, including connectors, connections, solutions, and connection references.

• Develop and sustain integrations between Microsoft 365 and third-party business applications like Zendesk and other SaaS platforms.

• Work with REST APIs, HTTP requests, JSON, webhooks, custom connectors, and API documentation.

• Configure, maintain, and troubleshoot OAuth 2.0, API key, bearer token, and service-to-service authentication.

• Adjust integrations for vendor API, authentication, or changes in business processes.

• Diagnose workflow failures, connector errors, authentication issues, and data processing problems.

• Implement error handling, retry logic, notifications, and monitoring for essential workflows.

• Oversee Power Platform security, environment permissions, DLP policies, and licensing.

• Administer Power Apps while supporting application and workflow modifications.

• Maintain technical documentation for automation solutions and integrations.

• Manage Exchange Online mailboxes, groups, permissions, mail flow, retention, archiving, recovery, and PowerShell operations.

• Administer Microsoft Entra ID users, groups, roles, enterprise applications, MFA, Conditional Access, SSO, registrations, service principals, API permissions, and synchronization.

• Manage Microsoft Intune enrollment, compliance policies, configuration profiles, Autopilot, devices, applications, scripts, updates, and endpoint security.

• Oversee Microsoft Teams policies, permissions, collaboration settings, Teams Phone, calling configurations, meetings, and guest access.

• Administer SharePoint Online and OneDrive sites, libraries, permissions, sharing policies, governance, recovery, and migrations.

• Manage Power BI workspaces, permissions, tenant settings, licensing, gateways, connections, and scheduled refreshes.

• Support Microsoft 365 security, Purview retention/auditing/eDiscovery, Defender for Office 365, investigations, least-privilege access, backup, restoration, and business continuity.

• Develop and troubleshoot PowerShell scripts, Microsoft Graph PowerShell SDK, Microsoft Graph REST API integrations, and automated administrative processes.

• Collaborate with the Senior Systems Engineer on administration and infrastructure projects.

• Provide operational support during personnel absences or increased workloads.

• Engage in migrations, tenant changes, security enhancements, and modernization initiatives.

• Resolve complex technical challenges and escalate issues to vendors or Microsoft support when necessary.

• Create standard operating procedures and evaluate new capabilities within Microsoft 365 and Power Platform.

• Assist with additional IT infrastructure and cloud administration tasks as required.

⛳️ Requirements

• At least 5 years of professional IT experience, with a minimum of 3 years in hands-on Microsoft 365 administration.

• A minimum of 2 years of practical experience developing, maintaining, or administering Power Automate workflows.

• Proven experience integrating Power Automate or similar automation platforms with external applications via REST APIs.

• Hands-on experience implementing or troubleshooting OAuth 2.0 authentication.

• Experience managing Microsoft 365 services in a business or enterprise environment.

• Proficiency in using PowerShell for administrative tasks and automation.

• Demonstrated capability to independently investigate, troubleshoot, and resolve technical issues.

• Strong expertise in Microsoft Power Automate development and administration.

• Solid understanding of REST APIs, JSON, HTTP requests, and third-party application integrations.

• Strong knowledge of OAuth 2.0 and API authentication.

• Proficient in Microsoft 365 administration.

• Proficient in Exchange Online administration.

• Proficient in Microsoft Entra ID administration.

• Proficient in PowerShell scripting and automation.

• Working knowledge of Microsoft Intune and endpoint management.

• Working knowledge of Microsoft Teams administration.

• Working knowledge of SharePoint Online and OneDrive administration.

• Working knowledge of Microsoft 365 security and compliance.

• Working knowledge of Microsoft Graph API.

• Working knowledge of Power Apps administration.

• Working knowledge of Power BI administration.

• Excellent analytical, troubleshooting, and problem-solving skills.

• Ability to independently research unfamiliar technologies and implement solutions.

• Ability to comprehend and modify existing automation workflows and integrations.

• Strong focus on security, reliability, and change management.

• Exceptional written and verbal communication abilities.

• Capability to document technical configurations and procedures.

• Ability to work independently while effectively collaborating with other IT professionals.

• Ability to manage multiple priorities and technical projects.

• Willingness to continuously develop skills as Microsoft cloud technologies advance.

• Preferred: Microsoft Certified: Power Platform Developer Associate (PL-400).

• Preferred: Microsoft 365 Certified: Administrator Expert (MS-102).

• Preferred: Microsoft Certified: Identity and Access Administrator Associate (SC-300).

• Preferred: Microsoft Certified: Endpoint Administrator Associate (MD-102).

• Preferred: Experience integrating Zendesk or similar third-party SaaS platforms with Power Automate.

• Preferred: Experience with Power Apps development, Power Fx, and Microsoft Dataverse.

• Preferred: Experience with Azure Logic Apps, Azure Functions, or Azure API Management.

• Preferred: Experience with Microsoft 365 multi-tenant environments.

• Preferred: Experience with hybrid Active Directory and Microsoft Entra synchronization.

• Preferred: Experience with Microsoft 365 tenant migrations or consolidations.

• Preferred: Experience with Microsoft 365 backup and recovery solutions such as Veeam.

• Preferred: Experience supporting geographically distributed enterprise environments.

• Preferred: Familiarity with Microsoft Purview, Microsoft Defender, and enterprise security governance.

• Certifications are preferred but not mandatory if equivalent practical experience can be demonstrated.

🏝️ Benefits

• Paid Time Off (PTO)

• Payments in USD

• 100% Remote Work Opportunity