Membership Development Representative – Inside Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the recruitment of new members for our client, a prominent national Catholic health sharing ministry.

• Navigate data within the client’s CRM and conduct both inbound and outbound calls utilizing the Contact Center platform.

• Document interactions with customers and may oversee the entire sales cycle from initial contact to closing.

• Uphold and incorporate the client’s Catholic and Christian values to promote the teachings of the Church in all job-related activities.

• Quickly establish trust and rapport with potential members and effectively advance conversations to foster active engagement.

• Guide prospective members through the application process.

• Maintain consistent, clear, and thorough records of all sales activities.

• Collaborate closely with the client’s clinical and onboarding teams.

• Perform additional tasks as assigned.

⛳️ Requirements

• Outstanding verbal and written communication skills.

• A strong sense of empathy, prioritizing the needs of prospective members above all else.

• Familiarity with or experience in Christian health sharing ministries is a significant advantage.

• Previous sales or customer service experience is preferred but not mandatory.

• A High School Diploma or equivalent is required, with a college degree preferred.

• Excellent interpersonal skills, with the ability to work both as part of a close-knit team and independently.

• Professional, courteous, and generous work demeanor, with a willingness to learn.

• Capability to identify solutions based on established procedures and processes.

• Attention to detail in documenting sales interactions using established business processes and tools.

• Experience with Office365 applications.

• Familiarity with CRMs and Contact Center platforms is preferred.

• A reliable non-Chromebook computer (Windows 11 or macOS 12+) with a minimum of 8 GB RAM (16 GB preferred); SSD recommended.

• High-speed internet connection (25 Mbps download / 5 Mbps upload or better).

• Ability to support video conferencing (webcam, headset with microphone).

• Comfortable with installing necessary software, updates, and security tools (VPN, MFA, endpoint protection).

• A secure and private workspace suitable for professional calls during business hours.

• Must successfully pass all required background checks.

• Must be able to provide proof of eligibility to legally work in the United States.

🏝️ Benefits

• Discretionary performance bonuses.