Inside Sales Professional, Level 1

This is a fully remote position, open to applicants in Pennsylvania, +1 more state.

📋 Description

• Promote and upsell Pest Management Services and Products to both potential and existing residential clients.

• Implement the company’s sales process in a professional, profitable, and ethical manner.

• Achieve or surpass established sales targets and key performance indicators while ensuring a customer-centric approach.

• Handle daily incoming sales calls effectively.

• Convert customer inquiries into the Year Round Protection Plan.

• Follow up on quotes and sold orders within a 24-hour timeframe.

• Re-engage customers who made single purchases to convert them to the Year Round Protection Plan.

• Launch residential marketing campaigns aimed at both new and existing clients.

• Execute outbound campaigns and SMS communications as required.

• Interact with potential customers via phone, email, and web chat.

• Convey customer needs and information to sales partners to ensure successful inspections.

• Utilize Google Apps, CCM Scheduling, and SalesExec tools effectively.

• Accurately log call and email activities while adhering to deadlines.

• Track and report monthly commission earnings following the prescribed process.

• Organize call and email interactions to enhance customer engagement time.

• Archive and manage crucial email communications and documents.

⛳️ Requirements

• 1–3 years of proven experience in a rapidly expanding professional sales organization.

• 1–3 years of experience in a call center environment.

• Documented success in driving sales outcomes and meeting objectives.

• Excellent verbal and written communication abilities.

• Experience in effective collaboration with both internal and external stakeholders.

• Demonstrated success in a fast-paced, dynamic setting.

• Strong skills in communication, collaboration, and problem-solving.

• Keen attention to detail and a willingness to learn.

• Self-driven with the capability to work autonomously.

• Outstanding organizational and time-management skills.

• Ability to maintain a closing rate of 60% or better.

• Capacity to meet or exceed monthly baseline sales targets.

• Ability to achieve a monthly call quality score above 75%.

• Ability to manage 12–15 calls per hour.

• No specific licenses or certifications are needed for this role.

• Compliance with drug-free workplace requirements and applicable employment laws.

🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Colleagues - No Waiting Period.

• Opportunities for both professional and personal development.

• Various pathways for career advancement.

• Access to training and development programs.

• Tuition reimbursement benefits for full-time employees.

• Medical, dental, vision, disability, and life insurance coverage.

• 401(k) retirement plan with company-matching contributions.

• Paid vacation days and sick leave.

• Company-paid holidays and floating holidays.

• Company culture focused on health, safety, and flexibility.

• Performance incentives available for many positions.