Membership & Business Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the preparation and submission of proposals for government and non-government funding opportunities.

• Coordinate outreach efforts to both internal teams and external partners to collect necessary information for proposals.

• Aid in the development of content and proofreading of proposal materials.

• Manage the pipeline and timelines while tracking deliverables across multiple concurrent projects.

• Act as a responsive point of contact for member inquiries, ensuring that issues and data are appropriately routed, and support broader operational and engagement activities.

• Assist in data management and update records in the CRM system (Microsoft Dynamics).

• Help track and report on membership activities, including extracting data and maintaining Excel-based dashboards for senior leadership reporting.

• Contribute to the development and maintenance of tracking tools that highlight key metrics and trends for leadership.

• Facilitate scheduling, documentation, and follow-through on action items across team workstreams.

• Prepare summaries, briefings, and activity reports for senior leadership.

• Contribute to the reporting of team activities within the Business & Strategy focus areas.

• Adapt to other areas within the Business & Strategy portfolio as needs change.

⛳️ Requirements

• Bachelor's degree in a relevant field, or equivalent experience and certification.

• A minimum of 3–5 years of professional experience in a nonprofit, health, or mission-driven organization.

• Proven ability to work independently while managing multiple simultaneous priorities and deadlines with little direction in a fast-paced environment.

• Strong written and verbal communication skills; a history of preparing materials for and communicating directly with senior leaders and stakeholders.

• Good judgment and problem-solving capabilities; able to analyze situations and determine suitable actions without detailed guidance.

• High proficiency in Microsoft Office Suite — especially Excel for tracking, reporting, and maintaining dashboards.

• Experience with CRM platforms or database systems (preferably Microsoft Dynamics).

• A collaborative team-player attitude with the resilience and adaptability to increase effort during high-demand proposal seasons.

• Outstanding organizational skills and attention to detail; results-oriented with a dedication to quality and follow-through.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• 403(b) retirement plan with employer contributions after one year of service.

• Paid time off, including vacation, sick leave, personal days, floating holidays, bereavement, and observed federal holidays.

• Parental support benefits, including reimbursement for adoption, fertility, and surrogacy, along with two weeks of paid parental leave.

• Free unlimited access to Relias professional development courses.

• Annual funds for professional development and tuition reimbursement.

• Access to Calm Premium.