Medicare Sales Agent

This is a fully remote position, open to applicants in California.

📋 Description

• Accountable for the promotion and sale of Health Plan Medicare Advantage products, specifically targeting the Dual-Eligible Special Needs Plan (D-SNP) market.

• Inform potential members about Medicare and Medi-Cal programs.

• Ensure adherence to regulations set by the Centers for Medicare and Medicaid Services (CMS) and the California Department of Health Care Services (DHCS).

• Foster enrollment growth within the communities of San Joaquin, Stanislaus, Alpine, and El Dorado County.

• Formulate and implement a strategic sales plan aimed at increasing Medicare enrollments, with a particular focus on the D-SNP demographic.

• Conduct both individual and group sales presentations for Medicare-eligible individuals, caregivers, and community organizations.

• Cultivate and sustain strong relationships with community partners, providers, and key stakeholders to identify and assist eligible individuals.

• Participate in and organize community outreach events, health fairs, and informational sessions to generate leads and enhance awareness.

• Keep precise records of sales activities, leads, and enrollments in accordance with regulatory standards.

• Deliver exceptional customer service and follow-up to ensure high levels of member satisfaction and retention.

⛳️ Requirements

• A Bachelor’s degree or equivalent work experience is mandatory.

• Minimum of 2 years of experience with Medicare.

• At least 2 years of experience in consulting or sales.

• Strong knowledge of Medicare, Medi-Cal, CMS, and DHCS regulations.

• Understanding of Medi-Cal and Medicare.

• Familiarity with compliance regulations from CMS and DHCS regarding Medi-Cal and Medicare sales and marketing.

• Must possess exceptional listening and interpersonal skills and demonstrate the ability to prioritize and execute tasks effectively in a high-pressure environment while supporting a strong customer service orientation.

• Must demonstrate advanced experience in a team-oriented, collaborative setting as a self-starter capable of working effectively with minimal supervision.

• Strong interpersonal skills to effectively engage with individuals both inside and outside of HPSJ, comfortably relating to diverse groups.

• Excellent oral and written communication skills, with the ability to articulate complex technical issues in a manner that is easily understood by both technical and non-technical audiences, as well as writing technical specifications.

• Exemplifies strong organizational, written, and verbal communication skills, with the capacity to interact professionally with a diverse range of individuals, including executives, managers, and subject matter experts.

• Proficiency in spoken and written English is required.

• Ability to manage confidential information with appropriate discretion.

• Bilingual in Spanish – proficiency will be tested.

🏝️ Benefits

• Competitive salary.

• Comprehensive and affordable health, dental, and vision plans with a variety of provider options.

• Generous paid time off, including the accrual of up to 3 weeks of PTO, 4 paid floating holidays (including the employee’s birthday), and 9 paid holidays.

• Participation in the CalPERS retirement pension program, with automatic employer-paid retirement contributions, alongside a voluntary defined contribution plan.

• Two flexible spending accounts (FSAs).

• Employer-funded Term Life and AD&D Insurance.

• Employer-funded Disability Insurance.

• Employer-funded Life Assistance Program.

• Health Advocacy services.

• Additional supplemental medical, legal, and identity theft protection.

• Access to an exclusive discount mall.

• Reimbursement for education and training, in addition to employer-sponsored elective learning courses.

• Opportunity to work for a mission-driven organization where our members and community are central to our mission.

• Shorter commute for those traveling from the Central Valley to the Bay Area.

• Visibility and variety in work, with opportunities to collaborate with individuals at all organizational levels and engage in diverse projects.