Medicare Products Document Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee the complete process of creating and fulfilling the annual member mailing, ensuring that benefit information is accurate and delivered within specified deadlines.

• Act as the department's representative with Product Strategy, Operations, Pharmacy, and Compliance concerning plan design and administrative modifications.

• Investigate and interpret regulations that affect the company's Medicare plans.

• Ensure adherence to compliance standards set by governing bodies.

• Develop and enhance procedures for managing plan materials and regulatory documents for members or potential customers.

• Analyze issues and implement necessary changes.

• Maintain regular communication with external vendors.

• Discover opportunities for process enhancements, including innovative applications of AI to increase daily work efficiency.

⛳️ Requirements

• A background in Marketing, Communications, or Business.

• Familiarity with Medicare products and the healthcare sector.

• Proficient in researching and interpreting CMS regulations.

• Strong research, written communication, and organizational capabilities.

• Experience in reviewing marketing or member materials for compliance purposes.

• Comfortable in communicating and establishing relationships with external vendors.

• A creative mindset focused on process improvement, including an interest in utilizing AI to enhance daily work efficiency.

• A Bachelor's Degree or equivalent work experience is required.

• Equivalent experience is defined as four years of professional work in a corporate setting.

• A minimum of five years of experience in the healthcare industry is required.

• At least three years of experience with Medicare products is necessary.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

• Ability to work independently with minimal supervision or collaboratively within a team, sharing responsibilities, roles, and accountability.

• Must be a team player, organized, and capable of managing multiple projects.

• Excellent oral and written communication skills.

• Strong interpersonal and organizational abilities.

• Sponsorship is not available for this position.

🏝️ Benefits

• Fully remote position.

• Employee position.