Medical VA, Spanish Bilingual

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Answer phone calls and record detailed messages.

• Interact with patients and healthcare providers.

• Organize and oversee appointment scheduling.

• Translate documents and provide language interpretation as needed.

• Assist with medical billing and verify insurance information.

• Maintain patient records, ensuring they are accurate and confidential.

• Offer general administrative support to the medical team.

⛳️ Requirements

• Experience in Client Success or client-facing roles.

• Familiarity with Simple Practice software.

• Background in customer service.

• Prior experience as a medical virtual assistant or in a similar position.

• Bilingual fluency in Spanish and English, with exceptional verbal and written communication in both languages.

• Proficiency in electronic medical record (EMR) systems.

• Strong attention to detail and accuracy for proper record-keeping and documentation.

• Ability to prioritize tasks and work independently.

• Outstanding customer service skills and capability to maintain professional relationships with patients and healthcare professionals.

• Eagerness to learn and adapt to new technologies and processes.

🏝️ Benefits

• Opportunity to work in a dynamic medical environment.

• Professional development and growth opportunities.

• Supportive team culture focused on collaboration.

• Flexible work arrangements available.