Medical Process Consultant

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee the analysis of medical processes and collaborate with MSLs, Medical Information teams, and both global and local process stakeholders.

• Organize stakeholder meetings and align regional requirements and differences.

• Outline medical engagement, insights, and inquiry workflows, detailing exceptions, handoffs, responsibilities, and closure criteria.

• Create process narratives, define requirements, establish business rules, and formulate acceptance scenarios.

• Assist in the transition to Vault CRM by evaluating capabilities, recognizing gaps, and documenting dependencies.

• Assess solution demonstrations, clarify requirements, and liaise with Veeva and retained-system administrators.

• Aid in business testing and compile handover documentation.

• Recognize and escalate policy, clinical, or safety-related decisions to the relevant stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in business analysis or process consulting.

• At least 3 years of experience in pharmaceutical Medical Affairs, Medical Information, or medical CRM workflows.

• Over 2 years of relevant experience with Salesforce-based Veeva CRM processes.

• Experience in at least one Vault CRM discovery, transition, requirements, configuration review, or business testing project related to medical processes.

• Proven experience working across multiple markets and directly with medical stakeholders.

• Extensive experience with SOP-based process analysis, requirements traceability, and acceptance criteria.

• Knowledge of scientific interaction recording, medical insights, inquiry routing, and the distinction between medical and commercial activities.

• Familiarity with medical information systems, safety escalation handoffs, or business UAT is an advantage.

• Proficiency in BPMN, Jira/Confluence, and knowledge of German or French are preferred.

• A background in life sciences, pharmacy, or a related field is beneficial but not mandatory.

🏝️ Benefits

• Approximately 2–2.5 days per week allocation.

• Flexible remote work arrangement.

• Contract engagement.