Medical Imaging Field Engineer 2

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Provide service for MR imaging equipment in the Detroit, MI region.

• Install, service, maintain, and modify Siemens imaging equipment at client locations.

• Ensure timely and effective repairs are delivered.

• Train operators to achieve optimal system performance and enhance customer satisfaction.

• Oversee territory financial performance, including revenue generation, expense management, and inventory oversight.

• Manage company assets such as a vehicle, mobile phone, computer, tools, and inventory parts.

• Build and sustain professional relationships with customers and colleagues.

• Accurately perform necessary administrative tasks.

• Engage in an on-call rotation following training and certification.

• Travel to provide service across the designated geography.

⛳️ Requirements

• At least a high school diploma, technical degree, or equivalent experience is required.

• A minimum of 3–5+ years of field service experience is preferred.

• Knowledge and experience in servicing, conducting preventative maintenance, and modifying medical imaging equipment at customer sites with minimal oversight.

• Experience in testing, repairing, and maintaining capital medical equipment.

• Excellent customer service and communication skills.

• Proficient in using tools and service testing equipment.

• Ability to work independently as well as collaboratively within a team environment.

• Willingness to travel and provide service in the assigned territory.

• Readiness to participate in an on-call rotation after completing training and certification.

• A valid driver's license in the state of residence is mandatory.

• Capacity to drive independently during both day and night.

• A clean driving record is essential.

• No previous DUI/DWI convictions or pending DUI/DWI charges, or other serious moving violations, unless restricted by law.

• Capability to lift 50 lbs and perform tasks that involve walking, climbing ladders/step stools, bending, twisting, sitting, squatting, standing, reaching high, and fine-grasping.

• Good vision and the ability to work autonomously.

• Must meet applicable vendor credentialing requirements, which may include identification verification, criminal background checks, drug screenings, immunizations, annual TB testing, and healthcare training.

• The successful candidate must comply with US export control law when working with controlled technology.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.

• Company vehicle.

• Mobile phone.

• Computer.

• Tools.

• Inventory parts.