Medical Director – Clinical Implementations

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver high-quality, patient-centered care across various clinical programs.

• Provide leadership for clinicians during new client implementations, clinical launches, and care delivery initiatives.

• Design and validate clinical workflows, protocols, escalation pathways, and operational procedures.

• Ensure that implementation strategies are in line with evidence-based medicine, regulatory requirements, and quality standards.

• Advise on the scope of services and approaches to care delivery.

• Assess clinical risks and create mitigation strategies during the planning stages of implementation.

• Act as the clinical leader within cross-functional implementation teams.

• Engage in implementation discovery sessions, workflow mapping, readiness reviews, and launch planning.

• Assist in the integration of clinical workflows into technological platforms and operational systems.

• Help define implementation timelines, milestones, dependencies, and launch criteria.

• Oversee the Clinical Training Program and directly manage the Program Manager for Training.

• Lead the development and standardization of clinical onboarding and implementation training.

• Ensure that providers and care teams receive adequate training on workflows, technology platforms, documentation standards, and client-specific protocols.

• Create scalable training materials, competency assessments, and clinical education resources.

• Collaborate with Clinical Operations and Clinical Leadership to identify training gaps and implement improvement initiatives.

• Monitor the effectiveness of training programs and learner outcomes to promote continuous improvement.

• Serve as a trusted clinical advisor for clients and strategic partners.

• Present clinical program designs, workflows, and implementation recommendations to executive and operational stakeholders.

• Assist in client onboarding and training processes.

• Foster strong relationships with client medical leadership and operational teams.

• Track implementation quality metrics and post-launch clinical performance.

• Participate in incident reviews, quality improvement initiatives, and corrective action planning as necessary.

• Support audit readiness and compliance with state and federal healthcare regulations.

• Identify opportunities to enhance implementation efficiency, scalability, and clinical outcomes.

• Develop implementation playbooks, clinical standards, and reusable workflow templates.

• Contribute to post-launch optimization efforts and continuous improvement initiatives.

• Provide clinical insights for product enhancements and innovation initiatives.

⛳️ Requirements

• Physician Assistant (PA) or Nurse Practitioner (NP) degree from an accredited institution.

• Active, unrestricted medical license in at least one U.S. state.

• Board certification in a relevant specialty.

• 5+ years of clinical practice experience.

• 3+ years of leadership experience in healthcare operations, clinical implementations, digital health, telemedicine, or care delivery transformation.

• Experience collaborating cross-functionally with operations, product, engineering, and client-facing teams.

• Strong knowledge of healthcare regulations, quality standards, and clinical governance.

• Proven ability to lead complex projects and influence stakeholders effectively.

• Excellent communication, presentation, and skills for engaging with executives.

🏝️ Benefits

• Paid time off (PTO).

• Medical coverage with both company and individual contributions.

• Dental coverage with both company and individual contributions.

• Vision coverage with both company and individual contributions.

• 401k (individual contribution only).

• Paid Sick Leave.