Medical Director

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Oversee a clinical panel within crisis stabilization and bridge services, encompassing initial psychiatric evaluations, medication management, and crisis psychotherapy sessions.

• Act as the physician of record for patients with high acuity and complex diagnoses, including those with co-occurring substance use disorders.

• Conduct same-day and urgent assessments to ascertain when patients require transfer to a higher level of care.

• Document in accordance with clinical and billing standards, including structured risk assessments and the coding requirements for crisis psychotherapy.

• Supervise or work collaboratively with psychiatric nurse practitioners in line with the regulations of New York and North Carolina.

• Provide immediate clinical backup and consultation during operational hours.

• Facilitate individual/group supervision and conduct group case conferences.

• Complete competency assessments for nurse practitioners, sign off on onboarding, and provide performance feedback.

• Manage daily clinical operations, which include huddles, escalation pathways, after-hours protocols, and on-call/coverage standards.

• Triage and address clinical escalations as the final clinical decision-maker within the scope defined by the CMO.

• Collaborate with clinical operations concerning capacity, scheduling, coverage, caseload ranges, acuity mix, supervision ratios, and prescriber availability.

• Review panel distribution and acuity, escalating unresolved safety and capacity issues to the CMO.

• Ensure continuity across intake, programs, step-down, discharge, and community providers.

• Lead clinical quality and safety reviews, focusing on adverse events, near misses, root cause analysis, and corrective actions.

• Utilize clinical oversight dashboards to guide interventions and offer clinical input to the CMO.

• Participate in the clinical quality committee and engage in peer review contributions.

• Maintain and update clinical protocols, standing orders, and documentation templates.

• Support state regulatory and licensure requirements.

• Ensure compliance of telehealth prescribing, including controlled substances, with federal and state regulations.

• Interview, select, and onboard psychiatric prescribers.

• Contribute clinically to the design of new tracks, populations, and market launches.

• Represent Willow in a clinical capacity to hospital partners, referral sources, and payers.

⛳️ Requirements

• MD or DO with completion of an ACGME-accredited psychiatry residency.

• Board certified in psychiatry by the American Board of Psychiatry and Neurology (ABPN).

• Possession of active, unrestricted medical licenses in New York and North Carolina, or the capability to obtain the second license within 90 days.

• Active DEA registration.

• At least three years of clinical practice following residency.

• Proven experience in supervising or collaborating with nurse practitioners.

• Direct experience in acute or crisis psychiatry, including emergency psychiatry, consult-liaison, inpatient, partial hospitalization, ACT, or mobile crisis.

• Comfort in practicing and leading within a telehealth environment.

• Preferred: Board certification or significant experience in addiction psychiatry or child and adolescent psychiatry.

• Preferred: Previous experience in a medical director or clinical leadership role, preferably in a growth-stage or startup environment.

• Preferred: Familiarity with Medicaid behavioral health delivery systems in New York or North Carolina.

• Willingness to make decisive actions under acute conditions, communicate directly with colleagues, and establish and uphold clinical standards.

🏝️ Benefits

• PTO encompasses sick leave, specific federal holidays, and vacation time.

• Continuing education time along with a stipend.

• 401K plan.

• Health insurance coverage.

• Malpractice liability insurance provided.

• Opportunities for collaboration within a multidisciplinary team.