Medical Billing Office Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Engaging with patients and clients through phone and email communications.

• Confidently and clearly explaining balance details and insurance coverage to patients.

• Generating invoices and processing payments from customers.

• Creating and updating records to maintain accuracy and validity of information.

• Managing claims submissions for special processes such as worker's compensation and local government assistance programs.

• Timely sorting and distributing communications.

• Juggling multiple projects and tasks at once—multitasking is essential!

• Recognizing and escalating opportunities for process enhancements to the management team.

• Assisting the Credentialing Associate with various tasks.

⛳️ Requirements

• Excellent communication skills, both verbal and written.

• Preferred medical billing experience and prior work with an electronic medical system.

• Strong understanding of explanation of benefits (EOBs), account reconciliation, claims review, and follow-up on aged receivables with patients.

• Experience with commercial insurances, private carriers, HMOs, Medicaid, and Medicare.

• A high school diploma or equivalent is required.

• Proficient in Google Drive, Google Sheets, Google Docs, and Gmail.

• Access to a Microsoft Windows PC and high-speed internet during office hours.

🏝️ Benefits

• Flexible scheduling options.

• 15 days of paid time off along with federal holidays.

• Potential for performance-based bonuses.