Medical Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide assistance to patients through phone calls and address all chat inquiries.

• Compose and dispatch emails to patients containing appointment reminders, test results, or other pertinent information.

• Professionally handle patient calls, respond to basic questions, and refer complex issues to the appropriate healthcare provider.

• Conduct outbound follow-up calls to pharmacies and other healthcare facilities as necessary.

• Deliver vital administrative support to healthcare professionals and patients.

• Foster exceptional patient care within a telemedicine setting.

⛳️ Requirements

• A minimum of 2 years of experience as a virtual assistant or in a comparable administrative position.

• Demonstrated ability to multitask, prioritize responsibilities, and adhere to deadlines in a fast-paced environment.

• Comfortable addressing non-clinical medical inquiries.

• Willingness and ability to work US hours.

• Outstanding organizational skills with a keen attention to detail.

• Proficient in Google and/or Microsoft Office Suite.

• Familiarity with medical terminology is a plus.

• Excellent written and verbal communication skills in English.

• Capability to learn new software and adjust to shifting priorities.

• Positive and professional demeanor with a dedication to delivering exceptional customer service.

• Ability to work independently and effectively manage your own time in a remote work setting.

🏝️ Benefits

• Full-time remote work.

• Competitive compensation package.

• Equal opportunity employment.