Mechanical Support Technician – 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary responder for critical operational incidents, including prolonged downtimes, equipment malfunctions, startup/restart failures, and ongoing defect, scrap, or throughput challenges.

• Be prepared to deploy to any facility in the U.S. or Canada at short notice to evaluate conditions, stabilize operations, and implement corrective measures.

• Serve as the on-site technical authority during escalation situations in collaboration with Plant Managers, Operations Leaders, and Maintenance Leaders.

• Direct root cause analysis efforts and ensure that corrective actions are executed, verified, and maintained.

• Deliver hands-on technical guidance across blow molding, bottle processing, packaging, upstream/downstream equipment, utilities, maintenance, and production systems.

• Diagnose mechanical, hydraulic, pneumatic, electrical, and controls-related challenges on the manufacturing floor.

• Assist in the implementation of corrective actions alongside plant teams.

• Carry out major preventive maintenance and overhaul tasks.

• Manage blow mold production lines during emergency scenarios.

• Enhance technical expertise through hands-on training sessions for operators and maintenance technicians.

• Contribute to the development and improvement of operator and maintenance technical training programs.

• Recognize recurring problems and systemic issues impacting safety, quality, cost, or delivery.

• Establish standard work, processes, and controls to avert recurrence and ensure sustained improvements.

• Emphasize safety, PPE, environmental, and regulatory compliance during interventions and recovery efforts.

• Collaborate with equipment vendors and technical service providers during escalations.

• Facilitate vendor troubleshooting, parts strategy, and post-event analysis.

• Record root causes, corrective actions, and lessons learned.

• Provide executive summaries following significant interventions.

⛳️ Requirements

• 6–10 years of experience in a high-output plastics manufacturing setting.

• Strong familiarity with bottle processing operations.

• 5–10 years of practical experience in maintenance and/or production technical roles.

• Proven expertise in troubleshooting blow molding systems and downstream bottle processing equipment.

• Demonstrated ability to lead effectively under pressure during unanticipated operational events.

• Strong decision-making skills in fast-paced environments with incomplete information.

• Willingness and capability to engage hands-on on the manufacturing floor.

• Ability to lift up to 50 lbs. and work in manufacturing settings.

• Must be available to support manufacturing plants throughout the United States and Canada.

• Willingness to travel up to 100%, often with minimal advance notice.

• Ability to work extended hours during critical recovery phases.

• Preferred: Bachelor’s degree or equivalent experience.

• Preferred: Experience in leading multi-site or organization-wide technical initiatives.

• Preferred: Exposure to budget and cost-management.

• Preferred: Experience in leading cross-functional operations and maintenance teams.

• Preferred: Strong communication skills with the ability to influence without formal authority.

🏝️ Benefits

• Medical, dental, and vision plans.

• Company holidays and vacation days.

• Tuition reimbursement.

• Opportunities for learning and training.

• Bonus potential.

• 401(k) plan with company contributions.

• Rewards and recognition programs.

• Opportunities to contribute positively to the community.