Marketplace Seller – E-commerce

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Strategic Seller Development: Manage the ongoing growth of sellers post-onboarding by overseeing and assessing structured Joint Business Plans (JBPs) to facilitate sustainable expansion and tier advancement on a monthly basis.

• Retail Media & Commercial Revenue: Generate additional revenue by recognizing, creating, and monetizing seller-oriented opportunities within retail media, data, and other commercial projects.

• Portfolio & Success Playbook: Formulate strategies aimed at optimizing channels and retaining sellers while continuously enhancing the seller playbook and training resources to improve operational efficiency.

• Trading Coordination: Ensure the integration of high-potential deals into the master trading calendar by providing the Trading team with weekly and monthly seller offers at the SKU level.

• B2B Communications: Take ownership of all seller communications related to seasonal campaign promotions and service messaging to guarantee high engagement and participation in company-wide events.

• Performance & Compliance: Track performance metrics to ensure adherence to marketplace policies, SLAs, and regulatory requirements, including tax and safety regulations.

• Listing Excellence: Collaborate with sellers to enhance product listings for "Retail Readiness," ensuring that high-quality images and descriptions are maintained in conjunction with the Marketplace Admin team.

• Audit & Intervention: Perform regular assessments to detect underperforming sellers, implementing structured recovery plans or managing offboarding as necessary.

• Data & Dispute Resolution: Utilize performance analytics to uncover growth opportunities or gaps, while mediating seller-related inquiries and disputes to safeguard brand reputation.

⛳️ Requirements

• Marketplace Savvy: You are proficient in platforms such as Mirakl or Shopify, and have a solid understanding of marketplace compliance fundamentals (SLA, tax, and safety).

• Data-Driven Commercial Acumen: You are skilled at manipulating data in Google Sheets to identify trends, diagnose performance deficiencies, and uncover revenue-generating opportunities (e.g., Retail Media).

• Top-Tier Communication: You excel at building B2B relationships, confidently presenting ideas using Google Slides/PowerPoint, and maintain a professional, "camera-on" demeanor in every meeting.

• The Growth Mindset: You thrive in a dynamic environment, possess the creativity to identify new retail opportunities, and are driven to achieve growth targets.

🏝️ Benefits

• 25 days' holiday (in addition to bank holidays), with an extra day awarded after three, five, and ten years of service.

• An additional day of paid leave each year to volunteer for a cause that is meaningful to you or your community.

• Big moment day - an extra day of paid leave for significant life events, such as getting married, moving to a new home, or welcoming a new family member (whether human or furry!).

• Bonus scheme - you will receive a share in our success and an opportunity to enhance your annual earnings.

• Assistance with retirement savings - we will match your company pension contributions up to 6%, and you can contribute via salary sacrifice.

• Supportive and progressive people policies - we take pride in our range of policies designed to assist individuals in their personal and professional lives, including enhanced family leave and initiatives to promote flexibility, inclusion, and career advancement.

• Healthcare cash plan - providing reimbursements for various medical expenses and quick access to doctor's appointments.

• Car lease scheme - the opportunity to purchase a brand new electric or hybrid vehicle through our leasing partner, with payment options available via salary sacrifice.

• Wellbeing support - including a 24/7 assistance program for you and your family.

• Access to numerous discounts - including a 15% discount at Reach's own online marketplace, Yimbly, where you can shop for everything from home goods to beauty products.

• Interest-free loans - available for season tickets and technology purchases.