Marketing Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Intake, planning, and logistics for projects.

• Develop comprehensive event briefs and timelines.

• Identify and reserve venues and locations.

• Coordinate essential event services such as catering, entertainment, AV, and transportation.

• Negotiate and finalize contracts with vendors and stakeholders.

• Oversee menu selection and floorplan design.

• Manage the setup, execution, and dismantling of events.

• Collaborate with the marketing team to produce all event-related materials, including invites, advertisements, and presentations.

• Establish an invitation list in collaboration with local offices and supervise the invitation process.

• Oversee event registration technology and monitor RSVPs.

• Define branding, signage, and promotional item requirements.

• Maintain ongoing relationships with key vendors for future events.

• Keep an updated directory of venues and vendors.

• Create and manage Salesforce marketing campaigns for each local event or initiative.

• Ensure accurate attendance tracking and return on investment (ROI) monitoring.

• Administer and analyze results from post-event surveys, integrating feedback for future events.

• Reconcile event spending against the budget and track costs effectively.

• Ensure all leads generated from an event are systematically documented and monitored.

• Process sponsorship requests from local offices and evaluate their alignment with regional strategies.

• Navigate the internal approval process involving marketing, finance, and compliance teams.

• Collaborate with the content team on marketing materials related to sponsorship and oversee the production of assets.

• Evaluate special project requests from local offices for alignment with regional strategies.

• Manage the planning and execution of special projects.

• Work with the content team on any necessary marketing collateral and oversee asset production.

⛳️ Requirements

• Capability to oversee event operations across multiple markets from a remote location.

• Ability to make quick judgment calls in a dynamic work environment.

• A minimum of 3 years of experience in event planning.

• Extensive knowledge of event planning and logistics.

• Proficient in event registration technologies (Cvent, EventSpark, or similar).

• Experienced with Salesforce or another CRM system.

🏝️ Benefits

• Company-funded Basic Life & AD&D Insurance.

• Company-funded Short-Term and Long-Term Disability Insurance.

• Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance options.

• Three Cigna medical plan offerings, including two High Deductible Health Plans and a Traditional Co-Pay medical plan.

• Kaiser Medical plans available for residents of California.

• Health Savings Account (HSA) with company contributions for those enrolled in either HDHP medical plan.

• Two comprehensive Dental Plan options.

• Vision Insurance Plan available.

• Dependent Care Savings Account for child and dependent care expenses.

• 14 Company Paid Holidays, including a full week off during Thanksgiving.

• Generous paid time off program for vacation and sick days.

• Employee Assistance Plan provided.

• Family Medical Leave available.

• Paid Parental Leave of 8 weeks.

• Maternity benefits that utilize company-funded STD, any supplemental STD, plus 8 weeks of Parental Leave for recovery, bonding, and family time.

• Adoption Assistance Reimbursement Program offered.

• Company-funded Concierge Services for you and your loved ones addressing a range of caregiving needs.

• 401(k) Retirement Plan options, including Traditional and Roth plans with per pay period matching and after-tax options.

• Pet Insurance available.

• Personalized financial planning and guidance from Mercer Advisors professionals at preferred employee pricing.