Marketing, AI Ops Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement AI-driven workflows and agents to streamline repetitive marketing operations tasks.

• Develop and sustain process automations throughout the martech ecosystem.

• Recognize automation possibilities in campaign operations, lead processing, and data quality.

• Keep abreast of new AI tools (MCP integrations, LLM-powered operations, etc.) and incorporate relevant innovations internally.

• Oversee lead enrichment and normalization processes.

• Conduct quality assurance for landing pages, campaign sequencing, form routing, and nurture workflows from start to finish.

• Manage conversion tracking systems and attribution modeling.

• Maintain data integrity across campaign inputs and outputs.

• HubSpot: configure campaigns, manage lifecycle stages, reporting, and workflows.

• Chilipiper: set up meeting routing logic, form concierge, and handle inbound leads.

• Navattic: manage interactive demos and track performance.

• Warmly: monitor intent signals and enrich site visitor data.

• GTM / GA4: oversee tag management, event tracking, and conversion setups.

• Establish and uphold data hygiene standards across marketing systems.

• Develop processes to identify and correct dirty data before it enters the pipeline.

⛳️ Requirements

• 3 to 6 years of experience in marketing operations, revenue operations, or a closely related role.

• Practical HubSpot administration experience (beyond just reporting access).

• Solid understanding of GTM and GA4, including custom event configurations.

• Proven capability to create and maintain automated workflows independently of engineering support.

• Proficient in working with APIs, webhooks, and basic scripting (Python, JS, or similar).

• Strong intuition regarding data quality, attribution, and funnel analytics.

• High adaptability to ambiguity with a preference for building over documenting processes.

• Experience in developing AI agents or LLM-powered workflows within a marketing or operations context (strong advantage).

• Knowledge of MCP (Model Context Protocol) integrations (strong advantage).

• Previous experience with Chilipiper, Navattic, Warmly, or similar tools (strong advantage).

• Background in a B2B SaaS setting, preferably in security or data (strong advantage).

🏝️ Benefits

• 💻 Remote-first with a global community.

• 🏆 Global Culture Corner.

• 🏝️ Flexible PTO + Quarterly Volunteer Days.

• 💸 Equity participation.

• 🏥 100% employer-covered medical, dental, and vision.

• 🐶 Pet insurance and legal assistance.

• 📚 Learning & Development opportunities.

• 💰 Fidelity 401(k) with employer sponsorship.

• 🍼 Paid Parental Leave.