Market Research Fielding Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize and oversee recruitment efforts for both qualitative and quantitative market research studies.

• Provide estimates on recruitment feasibility, including incidence, achievable sample size, cost, and timing for sales proposals.

• Participate in internal and client kickoff meetings to verify target audiences, quotas, and screening criteria.

• Develop sampling strategies that fulfill quota requirements while minimizing sample bias.

• Create and maintain email lists, along with developing segmentation and targeting strategies for panel members.

• Compose survey invitations; schedule, test, and launch email campaigns.

• Monitor fieldwork on a daily basis, tracking quotas, response rates, and data quality, while proactively flagging risks.

• Select and manage external sample vendors to address recruitment gaps.

• Reconcile vendor invoices with delivered completions.

• Coordinate honoraria payments for respondents in accordance with compliance standards.

• Implement and improve panelist verification and quality control procedures.

• Identify, flag, and eliminate fraudulent, duplicate, or low-quality panelists.

• Ensure that recruitment, engagement, and data practices adhere to privacy, consent, and data protection regulations.

• Maintain documentation related to approvals, removals, and quality flags.

• Generate fielding status reports and visualizations for project teams and clients.

• Monitor and report on panel health metrics, including growth, engagement, churn, response rates, cost per recruit, profiling completion, and data quality indicators.

• Utilize performance data and A/B testing to foster continuous improvement.

• Document standard operating procedures and process guidelines.

• Uphold data governance standards concerning contactability, duplication prevention, documentation, and audit readiness.

• Collaborate with technology and operations teams to enhance workflow efficiency, automation, and system integration across panel operations.

⛳️ Requirements

• A minimum of 2 years of experience in fielding, sample management, or survey operations.

• Strong understanding of the market research process in both qualitative and quantitative methods.

• Practical experience with survey platforms (preferably Decipher) and email deployment tools.

• Advanced skills in Microsoft Excel, Word, and PowerPoint.

• Ability to communicate clearly and concisely in writing with clients, vendors, and colleagues.

• Exceptional attention to detail and capability to manage multiple projects under tight deadlines.

• Ability to work independently while collaborating with various teams.

• Strong verbal and written communication skills.

• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

• Self-driven, eager to learn, and oriented towards teamwork.

• Strategic and growth-focused mindset.

• Client-oriented and service-driven approach.

• Strong focus on quality, compliance, and data integrity.

• Analytical and metrics-focused decision-making skills.

• Highly organized, proactive, and dependable in execution.

• Preferred: Experience in recruiting healthcare professionals, laboratory scientists, or other B2B audiences.

• Preferred: Knowledge of life sciences, imaging, or clinical diagnostics markets.

• Basic understanding of scientific tools and techniques.

• Experience with Kinesis or other panel management software.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work environment and remote work options.