Market Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Cultivate and oversee partner relationships within the designated territory.

• Directly manage accounts to achieve and surpass quarterly and annual sales objectives.

• Analyze data and leverage data-driven insights to pinpoint and act on strategic regional sales opportunities.

• Identify and onboard new, high-quality supply within the assigned geographical area.

• Maintain a foundational understanding of technical integrations with software partners and deliver suitable client support.

• Represent Airbnb in external meetings with Professional Hosts and at industry events.

• Inform clients about significant product changes and relay product and policy feedback to internal teams.

• Conduct regular optimization calls and business reviews with partners.

• Foster strong, enduring partnerships.

• Acquire in-depth knowledge of assigned geographic markets, local trends, and market dynamics.

• Provide prompt, efficient, and exceptional service to professional hosts, occasionally traveling to the market for in-person assistance and guidance.

• Collaborate cross-functionally with product, communications, public policy, and customer support teams to ensure sustained market success.

• Drive supply acquisition and market success from the development of acquisition strategies through strategic partner relationship management.

• Create and refine scalable, localized supply strategies.

⛳️ Requirements

• Over 6 years of experience in new sales, account management, and partner support.

• Fluency in English is mandatory.

• More than 2 years of experience in the tech or travel industry is an advantage.

• Demonstrated ability to manage a leads pipeline and maintain a portfolio of business.

• Strong quantitative skills with the capability to interpret and utilize data effectively.

• Ability to operate at both strategic and tactical levels and execute in uncertain environments.

• Proven experience in cross-functional collaboration.

• Exceptional communication and presentation skills across phone, email, and in-person interactions.

• Strong time management and prioritization abilities.

• Highly skilled in CRM software, including leads, opportunities, and core objects.

• Experience with Salesforce is a plus.

• Residing in Ohio, Kentucky, Indiana, or Illinois, United States.

• Willingness to travel regularly to the assigned territory, typically once every quarter.

• A passion for Airbnb, travel, and the sharing economy.

• Previous Airbnb hosting experience is a plus.

• Bilingual in Mandarin or Cantonese will receive special consideration.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity.

• Comprehensive benefits package.

• Employee Travel Credits.

• Disability-inclusive application and interview process.

• Reasonable accommodations available for candidates with disabilities.