Market Liaison Director

This is a fully remote position, open to applicants in Illinois, +6 more states.

📋 Description

• Provide evidence-based healthcare economic and clinical information that highlights the value of Otsuka’s product portfolio.

• Oversee national accounts and affiliated partners, which include insurers, PBMs, GPOs, specialty pharmacies, provider services, IDNs, and federal markets.

• Direct the creation and implementation of medical strategies for national accounts in line with the objectives of Market Access National Account Directors and Otsuka's medical priorities.

• Inform ecosystems about changes in national payer coverage and develop downstream account strategies in collaboration with regional MMLs.

• Work together with national payer stakeholders to offer education and improve patient outcomes using unbranded resources and remote customer engagement tools.

• Manage Remote Customer Engagement projects and payer-aligned components for remote customer engagement platforms.

• Cultivate relationships with national healthcare decision-makers while sharing market insights, evidence needs, and changes in the healthcare system with matrix partners.

• Act as the MML product lead for key therapeutic areas and execute resulting strategies alongside internal stakeholders.

• Offer strategic guidance and leadership for medical initiatives related to market access and payers.

• Lead or significantly impact national cross-functional teams and initiatives.

• Deliver clinical and health outcomes training for Market Access partners.

• Collaborate with the FMA Training team to produce and update resources while communicating MML training needs.

• Oversee medical congress activities at major national payer congresses, including gathering insights, managing exhibits, engaging stakeholders, and coordinating efforts.

• Mentor regional MMLs and promote a collaborative learning atmosphere.

• Serve as the national Medical Affairs expert on the healthcare landscape and relay payer landscape developments to leadership and ecosystem partners.

• Identify areas for improvement, implement innovative solutions, and share results with ecosystem and national teams.

• Act as a cultural ambassador for FMA nationally across various therapeutic areas.

⛳️ Requirements

• An advanced degree is required; a doctoral degree (PharmD, M.D., or PhD) is strongly preferred in Pharmacy, Medicine, Biological Sciences, Health Services Research, or Public Health.

• A minimum of 7 years of managed care or similar experience within the pharmaceutical industry is required.

• 1–2 years of MML or equivalent experience is necessary.

• A comprehensive understanding of the current US healthcare system at a national level, including landscape changes, payers, PBMs, and the vertical integration of healthcare.

• Knowledge of clinical and pharmacoeconomic concepts, including modeling, real-world evidence, health outcomes, and clinical trial designs.

• Exceptional organizational skills with the capability to prioritize and work effectively in a dynamic environment, both independently and collaboratively.

• A patient-first mindset with the ability to gather insights, identify customer needs and opportunities, and propose solutions focused on enhancing patient outcomes.

• Strategic thinking that merges business acumen with clinical expertise.

• Understanding of Otsuka’s business model, value proposition, competitive intelligence, and marketplace dynamics.

• Strong grasp of the industry’s legal, regulatory, and compliance landscape.

• Excellent communication and collaboration abilities; demonstrating professional maturity, confidence, and competence.

• Robust conflict-resolution skills and the ability to work cross-functionally.

• Capability to lead projects and exhibit leadership among peers.

• Behaviors consistent with Otsuka’s core values: perseverance, unconventional thinking, and humility.

• Willingness to travel 60–80% of the time.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Basic life insurance provided by the company.

• Accidental death and dismemberment insurance.

• Short-term and long-term disability insurance.

• Tuition reimbursement available.

• Assistance with student loans.

• Generous 401(k) matching.

• Flexible time off policy.

• Paid holidays.

• Paid leave programs.

• Additional company-provided benefits.