Manager, Sales Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide and nurture a team of Sales Engineers through one-on-one meetings, deal coaching, and performance discussions.

• Establish standards for execution quality, client interaction, and internal collaboration.

• Offer constructive feedback on demonstrations, discovery calls, business cases, and other SE outputs.

• Develop personalized growth plans and onboard new team members with structured ramp-up strategies.

• Oversee pipeline coverage, preparation, and support during ongoing sales cycles.

• Assist in strategizing deals and positioning against competitors for complex or high-risk opportunities.

• Review demonstrations, RFP submissions, solution designs, and business cases prior to client presentation.

• Act as the primary escalation point for technical inquiries, competitive challenges, and cross-functional issues.

• Organize SE assignments to ensure balanced workloads and match experience with opportunities.

• Keep track of pipeline activities, opportunity statuses, and SE workloads through CRM and other documentation.

• Communicate team capacity, deal risks, and performance trends to the Senior Manager or Director.

• Convey field insights, pinpoint tool or asset deficiencies, and engage in playbook and process enhancements.

• Collaborate with Sales, Product, Implementation, and Product Marketing teams.

• Exemplify Alkami’s values in both client and internal interactions.

⛳️ Requirements

• Proven ability to coach and develop individual contributors in a customer-facing technical sales setting.

• Strong grasp of enterprise SaaS pre-sales methodologies, solution design, and competitive positioning.

• Comprehensive understanding of banking operations, digital banking, account opening, lending, or core system integrations.

• Capability to provide direct, specific feedback that enhances SE skill development during active deal situations.

• Experience in managing pipeline coverage and aligning team workloads with deal stages and revenue priorities.

• Proficient in Salesforce with strong documentation and follow-through practices.

• Effective collaboration across functions with Sales, Product, Implementation, and Marketing teams.

• Willingness to travel up to 40% based on team coverage requirements.

• Prior experience as a Sales Engineer at IC3 or IC4 level.

• Experience within the financial institution market, including banks and credit unions.

• Background in onboarding or mentoring junior SE team members.

• Familiarity with value-based selling or MEDDICC qualification frameworks.

• Must be eligible to work in the US for full-time employment.

• Employment sponsorship is not available.

🏝️ Benefits

• Remote-first work environment.

• Unlimited paid time off.

• 401(k) plan with employer match.

• Diverse and inclusive workplace culture.

• Fun and engaging company culture.