Manager, Sales Commissions – Contractor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the comprehensive commission process for numerous quota-carrying representatives, ensuring prompt and precise payouts.

• Lead a small team, offering coaching, prioritization of workloads, and performance direction.

• Serve as the main escalation contact for commission disputes, intricate calculations, and off-cycle adjustments.

• Collaborate closely with Sales Operations, Deal Desk, Payroll, and HR to ensure synchronization on compensation plans, bookings, and employee information.

• Act as the system owner for the Company's ICM, focusing on plan configuration, calculation logic, hierarchies, crediting rules, and rate tables.

• Create, maintain, and enhance commission models to adapt to changing compensation plans, new sales roles, SPIFFs, and business initiatives.

• Conduct and supervise calculation validation, tie-outs, and variance analysis before approving payouts.

• Ensure that models are scalable and auditable as the sales organization expands and plan complexity escalates.

⛳️ Requirements

• Over 7 years of experience in sales commissions, revenue operations, or compensation accounting, including leadership experience.

• Extensive hands-on experience with ICM tools.

• Strong understanding of CRM and bookings systems.

• Experience supporting SOX-controlled commission processes in a publicly traded company setting.

• Proficient in Excel with robust financial reconciliation skills.

• Demonstrated ability to collaborate across functions with Finance, Sales Ops, Payroll, HR, and Audit.

🏝️ Benefits

• Five9 values diversity and is dedicated to assembling a team that reflects a wide range of backgrounds, perspectives, and skills. The more inclusive we are, the stronger we become. Five9 is an equal opportunity employer.