Manager, Risk Mitigation Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, implement, and continually enhance operational procedures and controls aimed at fraud mitigation and identity verification.

• Offer operational guidance and consultancy support to clients regarding best practices in fraud prevention and risk management.

• Create and execute programs to guarantee exceptional client service and high levels of client satisfaction throughout the engagement lifecycle.

• Aid in the adoption and integration of fraud prevention technologies, analytics, and digital platforms.

• Support initiatives for regulatory compliance and adherence to industry standards.

• Collaborate with internal teams and external partners to provide effective fraud prevention solutions.

• Build and lead a specialized team.

• Offer direction, coaching, mentoring, training, and development to team members.

• Conduct activities related to interviewing, hiring, promotions, transfers, performance evaluations, compensation, counseling, and terminations.

• Guide staff to ensure their duties meet departmental performance standards.

• Report identified risks to the relevant teams or management.

• Manage, monitor, and report risks within the work area, including those related to Information Security.

• Perform any other duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Information Technology, or a related discipline.

• At least 7 years of experience in fraud prevention, risk management, or similar roles within financial services.

• A minimum of 5 years of experience in leading high-performing teams.

• Experience in building and managing teams or operational frameworks within financial institutions.

• Background in credit unions, community banks, or similar organizations, with knowledge of regulatory requirements.

• Experience in consulting and delivering technology-driven solutions.

• Familiarity with fraud detection, prevention, and investigation, including knowledge of fraud analytics.

• Strong leadership, communication, and interpersonal skills.

• Ability to work collaboratively with both internal and external stakeholders, including clients and partner entities.

• Proficiency in using fraud monitoring platforms and exposure to artificial intelligence and machine learning for anomaly detection.

• Understanding of cybersecurity principles, digital identity verification, and authentication technologies relevant to financial institutions.

• Skill in designing and optimizing operational controls and procedures to mitigate fraud risk across various channels.

• Familiarity with FFIEC, BSA/AML, KYC/CIP, and FRCA regulatory frameworks and compliance standards.

• Willingness to travel up to 25%.

• Regular and reliable attendance is required.

• This position is currently not eligible for sponsorship.

• CFE certification is preferred but not mandatory.

🏝️ Benefits

• Competitive wages.

• Medical coverage with telemedicine options.

• Dental and Vision plans.

• Basic and Optional Life Insurance.

• Paid Time Off (PTO).

• Maternity, Parental, and Family Care leave.

• Community Volunteer Time Off.

• 12 Paid Holidays.

• Company Paid Disability Insurance.

• 401k with employer match.

• Health Savings Accounts (HSA) with company contributions.

• Flexible Spending Accounts (FSA).

• Supplemental Insurance options.

• Mental Health and Well-being support through an Employee Assistance Program (EAP).

• Tuition Reimbursement opportunities.

• Wellness program initiatives.

• Remote-first, flexible work environment.

• Initiatives promoting psychological safety, well-being, and belonging.