Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate directly with Affiliates leadership, taking charge of the RevOps narrative in strategic discussions.

• Conduct weekly business reviews and deliver actionable recommendations.

• Proactively identify conversion trends, cohort gaps, and activation bottlenecks.

• Prepare and present monthly and quarterly performance reviews.

• Manage the Affiliates organization’s bottoms-up annual operating plan, which includes team composition, quota design, capacity modeling, and hiring strategies.

• Drive weekly bottoms-up forecasts and integrate consolidated outputs into the GTM-wide forecasting model.

• Monitor actuals against the plan, diagnose root causes, and suggest corrective measures.

• Develop and maintain analytics frameworks that encompass affiliate cohorts, LTV by segment, activation rates, expansion triggers, and dormancy signals.

• Model proposed incentive structures, activation playbooks, and affiliate tiers.

• Oversee Endorsed Affiliate agreements, milestones, contracted targets, and payout schedules.

• Create an automated centralized tracking system that offers real-time visibility.

• Manage payout calculations and liaise with Finance for approval and disbursement.

• Own the Endorsed Affiliates ROI framework and provide recommendations on investments, renewals, or exits.

• Identify operational inefficiencies and address them through process design and automation.

• Generate regular reports on program performance, payouts, and ROI for leadership.

• Map, document, and manage key processes related to Land, Activate, and Expand.

• Conduct process audits and enhance broken, redundant, or manual workflows.

• Take ownership of the Affiliates organization’s GTM tech stack and affiliate tracking infrastructure.

• Lead and develop a small team of analysts.

⛳️ Requirements

• 5–8 years of experience in Revenue Operations, Sales Operations, Partner Operations, or a closely related GTM analytics function.

• Experience working within a partner, affiliate, or channel ecosystem is highly preferred.

• Background in a high-growth SaaS environment where operational processes were developed rather than merely maintained.

• Demonstrated analytical depth and a proven track record of impact.

• Proficient in creating forecasting models, cohort analyses, and ROI frameworks from the ground up.

• Capable of implementing systems and processes effectively.

• Possess a player-coach mentality with experience in managing and nurturing a small team.

• Strong communication skills across all levels, including managers, directors, and senior directors.

• Experience managing a high-value partnership or contract program, including milestone tracking, payout management, and ROI framework development.

• No specific certification is required.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible working arrangements.

• Opportunities for professional development and career advancement.

• A collaborative and inclusive work environment.