Manager, Research Data – Operations

This is a fully remote position, open to applicants in India.

📋 Description

• Utilize fact-based research to assist clients in enhancing the marketing of their software and services.

• Gather, analyze, and present survey data effectively.

• Collaborate with Research Directors and survey vendors to design and implement customized surveys.

• Evaluate business outcomes resulting from technology adoption and produce top-tier data analyses.

• Develop clear and engaging data visualizations in PowerPoint that facilitate client decision-making.

• Create insightful reports and presentations that translate intricate data into actionable insights.

• Synthesize research insights to craft compelling and credible narratives for various marketing materials.

• Collect and assess research vendor proposals while overseeing costs to ensure alignment with project budgets.

• Manage external research vendors to guarantee timely and high-quality deliverables.

• Supervise data collection processes to maintain quality and accuracy.

• Continuously seek innovative methods to elevate research quality and optimize processes.

• Collaborate with cross-functional teams to integrate research into broader strategic initiatives.

⛳️ Requirements

• Over 4 years of experience in market research, statistics, and survey methodologies.

• Practical experience in designing online and telephonic surveys (experience with Qualtrics is advantageous!).

• Excellent writing and presentation abilities.

• Proficient data analysis skills, especially in Excel.

• Experience in managing research vendors for sampling and translations.

• Familiarity with business software (e.g., Microsoft 365, Google Workspace, Salesforce, Wrike, etc.).

• Exceptional problem-solving, writing, and presentation capabilities.

• A proactive approach with a keen interest in uncovering insights.

• Understanding of the technology vendor landscape and/or experience in technology marketing.

• Ability to collaborate across various disciplines and work with multiple teams.

• Interest in managing and mentoring other researchers as the team expands.

🏝️ Benefits

• Competitive salaries.

• Comprehensive health and wellness-focused benefits.

• Paid time off.

• Paid holidays.

• Extended leave of absence.

• Employee resource groups.

• Company-sponsored events.

• Regular opportunities for professional growth through educational support, mentorship programs, and career development resources.

• Employee engagement programs.

• Recognition awards.