Manager, Research Data – Operations

📋 Description

• Collaborate with Research Directors and survey vendors to design and implement tailored surveys.

• Evaluate business outcomes resulting from technology adoption and generate top-tier data analyses.

• Develop clear and engaging data visualizations in PowerPoint to aid client decision-making.

• Produce insightful reports and presentations that convert complex data into practical insights.

• Synthesize research findings to craft compelling and credible narratives for diverse marketing materials, including articles, whitepapers, infographics, ebooks, videos, and more.

• Collect and assess research vendor proposals while keeping an eye on costs to ensure invoices adhere to project budgets.

• Oversee external research vendors to guarantee timely and high-quality deliverables.

• Manage data collection processes to maintain quality and accuracy standards.

• Continuously seek innovative methods to enhance research quality and optimize processes.

• Collaborate with cross-functional teams—such as marketing, sales, content, and project management—to effectively integrate research into wider strategic initiatives.

⛳️ Requirements

• A minimum of 4 years of relevant experience in market research, statistics, and survey methodologies.

• Practical experience in designing online and phone surveys (experience with Qualtrics is advantageous).

• Excellent writing and presentation capabilities.

• Strong data analysis proficiency, especially in Excel.

• Experience in managing research vendors for sampling and translation services.

• Familiarity with business software tools (e.g., Microsoft 365, Google Workspace, Salesforce, Wrike, etc.).

• Outstanding problem-solving, writing, and presentation abilities.

• A proactive attitude with a keen interest in uncovering insights.

• Knowledge of the technology vendor landscape and/or experience in technology marketing.

• Capacity to collaborate across various disciplines and work with multiple teams.

• Interest in managing and mentoring fellow researchers as the team expands.

🏝️ Benefits

• Competitive salaries

• Comprehensive health and wellness-focused benefits

• Paid time off

• Paid holidays

• Extended leave of absence

• Employee Resource Groups

• Company-sponsored events

• Regular opportunities for professional growth through educational support, mentorship programs, and career development resources

• Employee engagement initiatives and recognition awards