Manager, Remote Accounting Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver outstanding accounting and operational support to clients.

• Exhibit professional standards in accounting and bookkeeping practices.

• Stay updated on technological advancements to ensure high-quality service delivery.

• Manage the onboarding process for designated client engagements.

• Utilize the technology toolbox in client engagements to enhance efficiency and value.

• Act as a resource for team members, offering guidance on client tasks and resolving issues.

• Supervise team performance, quality of work, adherence to protocols, timely deliverables, and client budgets; provide coaching and feedback as necessary.

• Cultivate trusted-advisor relationships with client executives while proactively identifying issues and solutions.

• Inform executives about Supporting Strategies' accounting and operational offerings.

• Collaborate with Talent Acquisition and the Managing Director to recruit remote accountants, which includes candidate evaluation, interviewing, reference checks, and feedback.

• Orient and train newly assigned accountants, providing ongoing coaching support.

• Balance workflow in accordance with client requirements, accountant expertise, and capacity.

• Review the work of accountants to ensure delivery of high-quality client service.

• Maintain profit margins for assigned clients and the team.

• Schedule and lead annual performance evaluations.

⛳️ Requirements

• A Bachelor’s degree in Accounting, Finance, or a related field is required.

• At least 10 years of relevant accounting experience.

• A minimum of 4 years of direct management experience, including hiring, training, and developing a highly engaged, service-oriented team.

• Availability and commitment to work between 32–35 hours per week, Monday through Friday, during standard daytime business hours.

• Proven track record of attracting, building, and retaining a high-performance team.

• Experience in fostering strong remote team relationships built on trust, accountability, integrity, and the sharing of best practices.

• Dedication to consistently adhering to established policies and procedures while ensuring team accountability.

• Confidence in learning and adopting new technologies, including QuickBooks Enterprise and Online, Bill.com, Microsoft Office Suite, Outlook, HubDoc, and others.

• Ability to communicate clearly and professionally, both verbally and in writing.

• Commitment to maintaining the utmost confidentiality while handling client data.

🏝️ Benefits

• Desired flexibility in work arrangements.

• Significant work/life balance.

• Opportunities for virtual, work-from-home roles.

• Standard daytime business hours, Monday through Friday.

• Chance to enhance technical skills using innovative cloud-based platforms.

• Recognition as an award-winning organization with a distinguished franchise reputation.

• Commitment to a diverse and inclusive workforce.

• Equal Opportunity Employer.