Manager, RCM Services

This is a fully remote position, open to applicants in Alabama, +18 more states.

📋 Description

• Maintain strict confidentiality in accordance with HIPAA regulations regarding all client-related information.

• Manage the daily operations of Rethink’s Revenue Cycle Management services.

• Lead a team of Customer Billing Advocates.

• Act as the internal and external expert on billing matters.

• Recognize and implement measures to enhance service quality.

• Address issues directly with clients that may require escalation.

• Foster a strong team dedicated to achieving set objectives.

• Evaluate current processes to ensure adherence to payor requirements.

• Propose enhancements to operational protocols.

• Communicate staffing needs based on workload demands.

• Train, guide, develop, and assess team members.

• Conduct regular staff meetings.

• Manage account aging reports as necessary.

⛳️ Requirements

• A minimum of 2-5 years of supervisory experience.

• At least 3-5 years of experience in insurance billing.

• Excellent verbal and interpersonal communication skills.

• A positive attitude and enthusiasm for challenges.

• Strong leadership abilities.

• Bachelor's degree is preferred.

• Proficient in Microsoft Suite (Excel, Outlook, Word).

• Familiarity with billing software such as Kareo or Azalea.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.