Manager, Product Management

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Serve as a knowledgeable expert, advocate, and supporter for Security Solutions products, including RRI, FPT, Scams, and innovative first-party fraud solutions.

• Collaborate with cross-functional teams to enhance product sales, usage, and continuous improvement.

• Implement new solutions tailored for both existing and new segments, use cases, and networks.

• Prioritize development initiatives in accordance with business strategy.

• Foster relationships with both internal and external stakeholders to achieve product objectives.

• Engage with customers to gather feedback and pinpoint opportunities for product enhancements.

• Assist in customer interactions, encompassing strategic discussions, product training, feedback collection, and follow-up actions.

• Represent Mastercard at pertinent industry forums and associations.

• Assess and refine product usage KPIs, such as enrollees and active users.

• Contribute to customer lifecycle strategies aimed at acquisition, retention, and maximizing lifetime value.

• Discover revenue optimization opportunities through cross-selling and upselling across various verticals.

• Implement go-to-market strategies, articulate product value propositions and pricing, develop sales and delivery materials, and facilitate sales and delivery enablement.

⛳️ Requirements

• Experience in the Payments Industry.

• Strong project management abilities; highly organized with the capacity to handle multiple, competing priorities.

• Background in customer-facing roles, leading essential business discussions and enhancing engagement.

• Proven experience in driving end-to-end execution of initiatives within a cross-functional setting.

• Excellent communication and influencing capabilities.

• Advanced analytical skills, including the ability to analyze complex data sets, identify trends, generate insights, and evaluate key metrics.

• Experience in developing and executing go-to-market strategies and revenue optimization methods.

• Capability to work independently with minimal daily supervision.

• Quick learner regarding technologies and adept at navigating a global business environment.

• Adhere to Mastercard’s security policies and practices.

• Ensure confidentiality and integrity of accessed information.

• Report any suspected information security violations or breaches.

• Complete periodic mandatory security training sessions.

🏝️ Benefits

• Annual bonus or commissions may be available depending on the role.

• Medical, prescription drug, dental, vision, disability, and life insurance.

• Flexible spending account and health savings account.

• 16 weeks of new parent leave.

• Up to 20 days of bereavement leave.

• 80 hours of Paid Sick and Safe Time.

• 25 days of vacation time.

• 5 personal days.

• 10 annual paid U.S. observed holidays.

• 401k with a best-in-class company match.

• Deferred compensation for eligible roles.

• Fitness reimbursement or access to on-site fitness facilities.

• Tuition reimbursement eligibility.