Manager, Post Audit Medical Records Operations – Financial Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage relationships with medical record vendors and other record retrieval providers.

• Establish and monitor vendor performance metrics, service-level expectations, and operational effectiveness.

• Lead the resolution of vendor issues, manage escalations, and drive continuous improvement initiatives, business reviews, and performance assessments.

• Oversee the management of medical record fees, including invoice reviews, payment processes, and compliance with contractual pricing and fee schedules.

• Monitor accounts receivable aging and outstanding vendor balances; investigate billing discrepancies and coordinate corrective measures.

• Support budget management and initiatives aimed at cost containment.

• Develop weekly, monthly, and quarterly reports covering invoices, fees paid, accounts receivable aging, vendor performance, productivity, and financial performance of the program.

• Analyze trends and provide actionable recommendations to leadership while maintaining dashboards and reporting tools.

• Identify opportunities for workflow improvements, support automation initiatives, implement best practices, and lead projects focused on operational enhancement and cost savings.

• Ensure compliance with client requirements, vendor agreements, HIPAA regulations, and internal policies.

• Develop standard operating procedures and operational documentation; monitor controls to ensure accuracy and reduce risk.

• Provide leadership, coaching, and support to team members.

• Assist with audit requests and regulatory compliance activities.

⛳️ Requirements

• Preferred Bachelor's degree in Business Administration, Healthcare Administration, Finance, Operations Management, or a related field.

• Over 5 years of experience in healthcare operations, medical records management, vendor management, finance, or a related area.

• At least 3 years of experience in a leadership or managerial role.

• Proficient in managing vendor relationships, invoicing processes, and financial reporting.

• Strong understanding of healthcare operations, medical record retrieval processes, and relevant regulatory requirements.

• Proficient in vendor relationship management.

• Expertise in financial analysis and cost management.

• Knowledge of accounts receivable and invoice processing.

• Skills in reporting and data analytics.

• Experience in process improvement and automation.

• Proficient in project management.

• Strong problem-solving skills and ability to manage escalations effectively.

• Excellent communication and stakeholder management abilities.

• Advanced proficiency in Microsoft Excel and reporting tools.

• Ability to juggle multiple priorities within a fast-paced environment.

🏝️ Benefits

• Work From Home.

• Base salary range of $75,100–$123,400.

• Benefits information can be found on EXL’s US careers and benefits page.

• Compensation may exceed the posted range in higher-cost areas such as California, New York, and New Jersey.