Manager, Network Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of Network Engineers and Access Network Engineers; responsible for hiring, onboarding, and coaching to ensure their success.

• Assist in the implementation of network frameworks and standards as defined by the CTO and network architect; refine Methods of Procedure (MOPs) and operational practices to guarantee consistency and efficiency.

• Supervise the configuration, enhancement, and troubleshooting of Juniper MX/QFX, Nokia 7750 Service Routers, Nokia Lightspan GPON/NG-PON platforms, routers, switches, and associated infrastructure.

• Manage project priorities and resource allocation to align engineering initiatives with business objectives and the CTO's roadmap.

• Collaborate with the NOC Manager to integrate monitoring, alerting, and incident response workflows; ensure adherence to SLAs and internal targets.

• Propel capacity planning, performance optimization, and network scaling initiatives based on data analysis and growth forecasts.

• Utilize vendor relationships to secure technical support for network hardware and software.

• Partner with cross-functional teams (OSS/BSS, Outside Plant, Field Operations, IT) to ensure projects are delivered on schedule and within scope.

• Oversee change management, on-call rotations, and escalation processes; ensure effective incident escalation paths and post-mortem reviews.

• Monitor and report on KPIs and team performance metrics; provide regular updates on network health, project progress, and operational risks to the CTO.

• Advocate for continuous improvement through automation, scripting, and the adoption of new tools and technologies.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience).

• Over 5 years of practical network engineering experience in a service provider setting.

• More than 2 years of people management experience leading technical teams.

• In-depth knowledge of TCP/IP, BGP, MPLS, VLANs, VPNs (IPsec/DMVPN), VRRP/ERPS, and DHCP.

• Proven experience with Juniper MX/QFX series, Nokia 7750 Service Routers, and Nokia Lightspan GPON/NG-PON platforms; relevant certifications (JNCIS-SP, JNCIP-SP) are a plus.

• Familiarity with network monitoring tools (CheckMK, SolarWinds, Nagios, PRTG) and automation frameworks (Ansible, Python).

• Strong analytical and problem-solving abilities; skilled at translating strategy into operational execution.

• Excellent communication skills, capable of engaging both technical and non-technical stakeholders.

🏝️ Benefits

• 100% fiber-optic high-speed internet.

• Transparent pricing.

• Attentive customer service.

• Opportunities for professional growth.