Manager, KYC Due Diligence Policy – Strategy

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee the creation, evaluation, and upkeep of enterprise KYC policies, standards, supporting guidance, and exception requests.

• Track regulatory changes and analyze their implications on KYC frameworks.

• Ensure global standards are in harmony with local regulations.

• Collaborate with cross-functional teams to execute KYC requirements.

• Provide guidance to compliance technology teams on policy requirements that shape KYC solutions.

• Establish policy requirements, guidelines, and validation criteria for AI/ML-driven risk-based segmentation and identity verification.

• Advise on the appropriate use of automation in KYC decision-making processes.

• Evaluate KYC metrics and program performance to determine effectiveness, improve controls, and identify areas for process enhancement.

• Act as a subject matter expert for business units and collaborate with legal, audit, and risk partners.

• Engage in governance forums and assist with regulatory assessments and internal audits.

• Identify, escalate, and help mitigate KYC compliance risks, including those related to AI/automation such as model drift, bias, false positives/negatives, and gaps in explainability.

⛳️ Requirements

• Over 10 years of experience in BSA/AML/KYC compliance or compliance operations within a financial services firm, ideally in payments or fintech.

• Proven ability to influence enterprise-wide compliance initiatives and counsel executive leadership on intricate regulatory issues.

• In-depth understanding of compliance regulations, risks, and typologies.

• Analytical and metrics-driven mindset for developing substantiated solutions.

• Exceptional written and verbal communication abilities.

• Strong organizational skills to juggle competing priorities in a dynamic, fast-paced setting.

• Capability to operate independently and collaborate effectively with team members across all levels.

• Demonstrated proficiency in AI, including framing ambiguous compliance challenges for AI, critically assessing outputs, and leveraging AI to expedite execution while maintaining quality and compliance standards.

• Preferred: experience working with federal or international banking regulators.

• Preferred: relevant certifications (CAMS, CFE, CFCS, CRCM).

• Preferred: familiarity with AI/ML-driven compliance or risk-decisioning tools.

🏝️ Benefits

• Remote work.

• Medical insurance.

• Flexible time off.

• Retirement savings plans.

• Modern family planning.