Manager, IT Business Operations

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the daily execution of designated IT workstreams related to acquisitions, integrations, divestitures, and separations.

• Assist in transitioning from technology due diligence to Day 1 integration or separation planning.

• Implement due diligence, Day 1, and standard workstream checklists encompassing infrastructure, applications, security and compliance, data, service management, contracts and suppliers, as well as organizational and personnel matters.

• Maintain comprehensive plans, RAID logs, decision records, and status reports.

• Follow up with workstream leaders and escalate significant risks, delays, costs, or scope challenges.

• Prepare steering updates, analyses, and decision documents for governance forums.

• Coordinate technology contributions to Transition Services Agreement schedules, while tracking obligations and exit strategies.

• Document lessons learned and suggest enhancements to PMO and M&A playbooks.

• Manage routine supplier activities and low-value renewals within set parameters.

• Organize supplier reviews, actions, and service improvement initiatives.

• Draft Statements of Work, renewal details, and commercial comparisons.

• Maintain records of contracts, expenditures, obligations, notice periods, and supplier risks.

• Support supplier onboarding, due diligence, and risk assessments.

• Manage purchase order processes and approval workflows, ensuring compliance with procurement policies.

• Maintain cost allocation, chargeback, and expenditure tracking information, including variance analysis.

• Serve as the operational liaison between Procurement, Finance, and Technology teams.

• Keep the Global IT portfolio tracker up-to-date and generate dashboards and management reports.

• Monitor transaction synergies, separation expenditures, savings, and benefits.

• Advocate for PMO templates and reporting practices.

• Cultivate relationships with project leads, subject matter experts, and knowledge custodians.

• Coordinate matrix teams and manage temporary or contract resources.

• Contribute insights to resource planning, governance enhancements, and prioritization discussions.

⛳️ Requirements

• Proven experience in managing IT programs or projects, preferably involving M&A due diligence, integration, or separation efforts.

• Familiarity with vendor management, contract administration, and Statements of Work.

• Knowledge of procurement governance, purchase order workflows, and cost/chargeback models.

• Proficient in working with enterprise application portfolios, such as Salesforce and Global Business Systems.

• Experience utilizing project/portfolio tracking tools like Asana and creating reports or dashboards.

• Excellent organizational and program management abilities, capable of managing multiple workstreams simultaneously.

• Strong stakeholder management skills across IT, Finance, Legal, and Procurement sectors.

• Commercial acumen and meticulous attention to detail in contract and cost management.

• Ability to manage confidential and sensitive information regarding corporate transactions.

• Self-motivated and adept at navigating ambiguity, with the ability to escalate issues wisely.

• Legally permitted to work in the United Kingdom or able to satisfy relevant sponsorship requirements.

🏝️ Benefits

• Opportunities for ongoing learning and career advancement.

• A culture that promotes diversity, inclusion, and employee well-being.

• Accessibility adjustments or accommodations during the recruitment process.

• Global impact through work that influences millions.

• A fair, transparent, and straightforward hiring process.