Manager, Inside Sales Support

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee the Inside Sales Support teams that deliver both transactional and relationship-focused assistance to Outside Sales Representatives.

• Accountable for quoting, order processing, and fulfilling post-sales activities.

• Cultivate high-achieving Inside Sales Support teams and improve support operations.

• Collaborate across various functions with market-specific sales teams to foster enhancements.

• Maintain a customer-centric sales approach and ensure strong team performance.

• Recognize opportunities to optimize processes and implement industry best practices.

⛳️ Requirements

• Must be at least 18 years of age.

• Must possess legal authorization to work in the United States.

• Experience in leading sales support teams.

• Demonstrated ability to enhance operational metrics and improve processes.

• Proficient in Microsoft Office Suite.

• Exceptional written and verbal communication skills.

• Background in sales organizations.

• Strong leadership and coaching capabilities.

• Familiarity with CRM tools (e.g., Salesforce.com, Microsoft suite).

• Solid understanding of sales, demand generation, and technology.

• Experience in customer-centric roles and addressing customer needs.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Paid time off.

• Professional development opportunities.