Manager I, Inside Sales Engineering

This is a fully remote position, open to applicants in Louisiana, +2 more states.

📋 Description

• Advocate for and instill Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we expand internationally and establish new offices.

• Recruit, nurture, and guide a diverse, motivated, and high-performing Sales Engineering team.

• Oversee individual and team performance to ensure our collaborations with sales, product, support, and customer success teams are effective and efficient.

• Collaborate with Regional Sales Managers on account planning, strategy formation, and sales call initiatives.

• Handle escalations (such as product issues and feature requests) within a pre-sales context.

• Engage in customer and prospect calls as a trusted advisor.

• Work alongside other Sales Engineering leaders to enhance the overall Sales Engineering function at Samsara.

⛳️ Requirements

• Bachelor of Science degree from a recognized four-year university.

• Over 5 years of professional experience in hands-on engineering, pre-sales, customer success, or customer/product support roles.

• A minimum of 2 years of experience in sales engineering management.

• Background in Software Product sales; Infrastructure, SaaS.

• Expertise in one or more of the following areas: IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security.

• Strong technical knowledge combined with business insight.

• Exceptional communication, customer service, and interpersonal abilities.

• Capacity to collaborate with a wide range of stakeholders, including sales, product, marketing, support, and customer success teams, from individual contributors to executive members.

• Proven leadership skills, creativity, and problem-solving capabilities.

• Outstanding presentation and organizational talents.

• Ability to thrive in a fast-paced, dynamic environment.

• Willingness to travel as necessary.

🏝️ Benefits

• Flexible, employee-directed remote work model.

• Professional development stipend.

• Comprehensive health and parental leave benefits.