Manager, Human Resources – Retail

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with regional retail leadership teams and client groups to cultivate a high-performance culture.

• Offer strategic HR advice in alignment with business goals, workforce planning, talent strategies, and organizational effectiveness.

• Counsel assigned client groups on enterprise and retail people programs, as well as yearly HR processes.

• Provide guidance and coaching on employee relations, performance management, risk mitigation, and complex personnel matters.

• Ensure adherence to employment legislation, company policies, HR best practices, and relevant collective agreements.

• Convert business strategies, market trends, and operational priorities into actionable people plans and organizational solutions.

• Utilize people analytics, business insights, and workforce trends to pinpoint opportunities and risks.

• Establish employee engagement objectives and develop action-planning strategies.

• Conduct sensitive investigations with professionalism and discretion.

• Design and execute organizational changes, talent strategies, engagement initiatives, and communication plans.

• Collaborate on talent acquisition, succession planning, development planning, and retention strategies.

• Act as a liaison between the business, HR teams, and Centres of Excellence.

• Work with HR Centres of Excellence to implement and embed people programs, policies, processes, and initiatives.

• Assist with staffing, onboarding, talent planning, performance and potential processes, succession planning, and career planning.

• Support annual merit and bonus cycles, equity assessments, and compensation recommendations.

• Promote continuous improvement in people practices, processes, systems, and methodologies.

• Report to the Director of Human Resources – Retail.

⛳️ Requirements

• MUST RESIDE IN CALGARY OR EDMONTON.

• Minimum of 5-7 years of progressive experience in an HR business partner or generalist role, primarily in a multi-site or retail setting.

• Post-secondary education in HR, business, or a related field.

• CHRL or a similar HR professional designation is an asset.

• Demonstrated ability to navigate complex employee and labor relations issues.

• Strong understanding of Canadian employment legislation.

• Robust business acumen and strategic problem-solving skills.

• Exceptional communication, relationship-building, and stakeholder engagement abilities.

• Expertise in cultural engagement with a focus on operational excellence.

• Proven capability to identify and address problems efficiently.

• Full alignment with Indigo's values and Guiding Principles.

• Passion for Indigo’s mission.

• Strong organizational skills and the ability to manage competing priorities.

• Previous experience with UKG (HRIS) is an asset.

• Ability to travel independently up to 25% across assigned regions, including some overnight travel within the Canadian market.

• Valid driver’s license is required.

• Occasional travel to Indigo Home Office in Toronto, Ontario.

• Access to a private and consistent home office environment suitable for confidential remote work.

• Bilingual proficiency in English and French is considered an asset.

🏝️ Benefits

• Employees have the option to work remotely.

• Permanent full-time employment opportunity.

• Annual merit and bonus cycles.

• Conduct equity assessments.

• Private and consistent home office environment suitable for confidential remote work.

• Accommodation provided during the recruitment process.

• Commitment to Diversity, Equity, Inclusion, and Accessibility.

• Responsible and fair AI-assisted hiring process.

• Privacy protections throughout the recruitment process.