Executive Director, Human Resources – Managed Venues

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main HR partner for venue leadership teams, including General Managers, Regional Leaders, and Operations Executives.

• Align HR strategies with business goals across various venues.

• Assist in workforce planning for seasonal, event-driven, and high-volume staffing scenarios.

• Provide insights on organizational structure, staffing frameworks, and labor optimization.

• Support geographically dispersed teams across arenas, stadiums, and theaters.

• Collaborate with local HR and operations teams to ensure uniform implementation of HR programs and policies.

• Aid in large-scale, event-based, and seasonal recruitment initiatives.

• Advise on complex employee relations matters, investigations, performance management, and corrective actions.

• Collaborate with labor relations teams and leadership in union settings when applicable.

• Ensure adherence to federal, state, and local labor regulations across various jurisdictions.

• Assist in organizational transformations, restructures, business transitions, acquisitions, and integrations.

• Promote engagement, retention, leadership development, and employee experience strategies.

• Lead talent assessments, succession planning, development initiatives, performance management, and leadership coaching.

• Execute supervisory duties, including interviewing, hiring, training, assigning work, evaluating performance, rewarding, disciplining, and resolving complaints and issues.

⛳️ Requirements

• Over 7 years of progressive HR experience, with substantial expertise in supporting multi-site or operational settings.

• Preferred experience in hospitality, sports & entertainment, retail, or other high-volume workforce sectors.

• Experience in unionized environments is an advantage.

• Demonstrated experience in supporting large, distributed workforces.

• A Bachelor’s degree or equivalent experience is required.

• Strong capability to influence and collaborate with operational leaders in dynamic environments.

• Extensive experience in employee relations, workforce planning, and organizational design.

• Ability to merge strategic thinking with practical execution.

• Proven experience managing competing priorities across multiple sites.

• Solid business acumen and understanding of operational drivers.

• Comfortable in environments with high variability, shifting priorities, and non-traditional schedules (nights/weekends/events).

• Knowledge of California employment laws.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Paid vacation.

• 401k plan.

• Occasional travel to venues and corporate offices as needed.