Manager, Customer Account – NE Region

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee the relationship with customers and the business strategy for designated accounts

• Take ownership of customer business strategies that encompass distribution, pricing, promotions, placement, category expansion, and annual goals

• Cultivate customer relationships and facilitate collaborative planning discussions

• Achieve sales, profit, market share, and key performance indicator outcomes

• Administer trade strategies, promotional budgets, financial allocations, and customer investments

• Leverage data, insights, and financial expertise in negotiations and evidence-based selling

• Collaborate with Sales, Commercial Development, Category Management, Shopper Marketing, Supply Chain, Finance, and Sales Operations

• Assist with shopper initiatives, digital strategies, new product launches, forecasting, and growth projects

• Guide internal teams and field sales partners through key priorities, business evaluations, and market visits

• Oversee forecasting, service challenges, deductions, pricing adjustments, trade activities, and follow-ups

• Relay business updates, risks, opportunities, and performance metrics to both customers and internal stakeholders

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required

• Preferred 5+ years of relevant sales or customer account management experience

• Proven experience in managing sales, profits, trade budgets, promotional funding, and customer investments

• Demonstrated ability to develop and implement customer-focused sales, category, promotional, and growth strategies

• Exceptional selling, negotiation, and customer relationship management capabilities

• Strong analytical, financial, and problem-solving proficiencies

• Capability to transform insights into actionable strategies

• Skillful in influencing, negotiating, and creating evidence-based sales narratives

• Proficient in business planning, communication, and presentation skills

• Ability to prioritize tasks and lead cross-functional efforts in a dynamic environment

• High proficiency in Microsoft Office, particularly Excel and PowerPoint

• This role is not eligible for Visa Sponsorship

🏝️ Benefits

• Performance-based incentives

• 401(k) plan with company matching

• Comprehensive healthcare coverage

• Competitive total rewards package

• Wide array of additional benefits

• Commitment to an inclusive workplace

• Ongoing learning and development opportunities

• Special accommodations provided during the recruitment process