District Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Supervise all operational activities of company-managed stores within the designated district.

• Collaborate closely with store management to ensure locations not only meet ownership expectations but also strive to exceed them whenever possible.

• Recruit, hire, mentor, and retain a motivated team of high-performing store managers.

• Promote sales-driven and customer-focused behaviors.

• Foster a welcoming customer atmosphere through facility presentation, maintenance, labor, and vendor management.

• Analyze management information tools and financial reports to pinpoint trends and issues in store performance.

• Keep an eye on current and future competition by conducting competitor visits.

• Guide store managers on repairs, maintenance, and vendor agreements.

• Oversee rental rates, discounts, merchandise, Tenant Protection Plans, truck rentals, and other revenue sources.

• Support and hold store managers accountable for marketing initiatives and adherence to policies/procedures.

• Address customer inquiries and resolve concerns promptly.

• Identify operational achievements and devise plans to tackle opportunities for improvement.

• Manage a P&L, including revenue drivers, payroll, repair and maintenance, and budgeted expenses.

• Conduct regular property audits to ensure safety and compliance with company operational standards.

• Manage the delinquent tenant process to lower delinquency rates and enhance customer retention.

• Establish and strengthen client relationships through continuous communication and meetings.

• Engage with employees, colleagues, and customers effectively.

• Travel between locations as necessary and attend other markets, the SAM office in PA, and industry trade shows.

⛳️ Requirements

• Proven leadership skills in building, developing, and retaining high-performing teams of hourly, nonexempt employees.

• A strong passion for sales and excellence in customer service.

• Capability to monitor and manage payroll and expenses effectively.

• Valid Driver’s License and dependable transportation.

• Outstanding communication, organizational, and time management abilities.

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

• Willingness to travel approximately 50% of the time to other markets, the SAM office in PA, and industry trade shows.

• Ability to commit to a minimum of 40 hours per week.

• Capability to perform various physical tasks including walking, standing, sitting, talking in person and on the phone, hearing on the phone, close work vision, driving, bending/stooping, repetitive motion, keyboarding, using hands for feeling/holding, lifting up to 25 lbs., reaching, climbing, and crouching/stooping.

• Bachelor's Degree and prior experience in a storage facility is a plus.

🏝️ Benefits

• A vibrant company with a prestigious culture.

• A clear trajectory for career advancement within our flourishing organization.

• Competitive salary with bonus opportunities.

• Paid holidays.

• Paid time off.

• Paid maternity and paternity leave.

• Comprehensive healthcare benefits and a 401(k) plan.

• Short-Term & Long-Term Disability insurance.

• Flexible scheduling options.

• Tuition reimbursement.

• Dental insurance.

• Health insurance.

• Vision insurance.