Manager, Creative Design – Digital Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the creative design team and produce on-brand digital, print, event, social media, web, and promotional materials from initial concept through to production.

• Act as the guardian of Evolent's brand in provider-facing and internal communications, marketing assets, and digital experiences.

• Plan, implement, and enhance integrated digital marketing initiatives across email, social media, SEO, content marketing, and paid media.

• Develop and sustain provider education materials, which include resource hubs, videos, interactive tutorials, job aids, and digital learning platforms.

• Oversee the strategy and execution of provider communications, covering broadcast communications, corporate messaging, and targeted outreach campaigns.

• Manage updates to website content, enhancements to the front end, and optimizations for user experience.

• Utilize analytics, performance metrics, and user feedback to assess effectiveness and enhance content, campaigns, and digital experiences.

• Supervise SEO, A/B testing, user experience enhancements, and initiatives for conversion optimization.

• Maintain and update internal brand resources, such as guidelines, templates, asset libraries, and supporting tools.

• Coordinate with external creative partners and vendors, offering strategic guidance and ensuring quality oversight.

⛳️ Requirements

• Bachelor's degree in graphic design, art, or a related field.

• Over 5 years of experience in the industry.

• Experience in the healthcare sector is advantageous.

• A strong portfolio showcasing digital and print projects.

• A passion for brand strategy, innovative design, and enhancing user experience.

• Strong design principles and the ability to collaborate with internal partners while integrating feedback.

• Excellent time management skills to juggle multiple projects and meet deadlines.

• Self-motivated individual capable of guiding projects from inception to completion.

• Project management expertise with the capability to manage a high volume of requests from concept to finalization.

• Proficiency in Adobe Creative Cloud, especially InDesign, Illustrator, and Photoshop.

• Strong analytical abilities to interpret data, optimize campaigns, and make data-driven choices.

• Solid grasp of web metrics, digital analytics, and conversion optimization techniques.

• Familiarity with tools like Copilot, Stripo, Wistia, Drupal, HTML, and CSS is preferred.

• Google Analytics certifications are preferred.

• Experience with CRM/marketing automation platforms such as Salesforce and Pardot is preferred.

• A government-issued photo ID is required for identity verification.

• A comprehensive background check and in-person I-9 verification are required prior to employment.

• May be subject to drug screening prior to employment.

• High-speed internet connection of over 10 Mbps is required at home.

• The use of artificial intelligence tools is prohibited during interviews.

🏝️ Benefits

• Work/life balance.

• Flexible working arrangements.

• Autonomy to complete tasks effectively.

• Comprehensive benefits, including health insurance, for eligible employees.