eCommerce Operations, Inventory Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the daily operations of Amazon marketplace and fulfillment across Australia, the US, and Canada.

• Track inventory levels, anticipate demand, and organize restocking to avert stock shortages.

• Liaise with suppliers, monitor production schedules, and follow up on orders.

• Generate and manage purchase orders, ensure inventory accuracy, and oversee incoming stock.

• Coordinate with freight forwarders, conduct inspections, manage 3PLs, and handle international shipments.

• Prepare FBA shipments, create labels and necessary documentation, and oversee delivery to Amazon fulfillment centers.

• Manage Amazon listings, variations, images, videos, A+ Content, and updates to the storefront.

• Address Seller Support cases and resolve catalogue, listing, and inventory challenges.

• Utilize ChatGPT and Claude for research, analysis, reporting, documentation, and process enhancements.

• Actively prioritize tasks and take increasing responsibility for inventory, logistics, and Amazon operations.

⛳️ Requirements

• Demonstrated experience in supporting or managing Amazon Seller Central and FBA operations.

• Strong practical experience in inventory forecasting, replenishment planning, and stock management.

• Experience in coordinating with suppliers, manufacturers, freight forwarders, 3PLs, and/or inspection services.

• Proven ability to create and manage Amazon FBA shipments, including labels, documentation, and shipment tracking.

• Hands-on experience with managing Amazon listings, variations, catalogue updates, and Seller Support cases.

• Comfortable utilizing AI tools such as ChatGPT and/or Claude for research, analysis, reporting, and documentation.

• Proficient in Excel and/or Google Sheets.

• Previous experience across various Amazon marketplaces is highly preferred.

• Familiarity with SoStocked or similar Amazon inventory forecasting and replenishment tools.

• Experience with ZonGuru, Helium 10, or comparable Amazon research and optimization platforms.

• Experience working with suppliers based in China, including sourcing or coordination through Alibaba.

• Understanding of Shopify and general operations within the platform.

• Basic knowledge of Amazon PPC, keyword strategies, and the impact of advertising on sales velocity and inventory management.

• Experience with Amazon SEO, keyword research, A+ Content, or listing optimization.

• Must currently reside in the Philippines and have legal authorization to work there.

• A reliable computer, high-speed internet connection, and a quiet, dedicated workspace suitable for remote work.

🏝️ Benefits

• Fully remote position.

• Flexible working hours within AEST/PHT.

• An open and respectful application process.

• Continuous feedback throughout the interview stages.