Manager, Benefits Operations

This is a fully remote position, open to applicants in North America.

📋 Description

• Recruit, guide, mentor, and support a high-performing operations team.

• Provide exceptional value to Remote's employees and clients.

• Ensure there is no revenue loss in the recharging of Benefits to our Clients.

• Continuously enhance and optimize processes, workflows, and tools.

• Act as a subject matter expert on Benefits.

• Collaborate with Product to identify automation prospects within current workflows.

• Ensure that Remote's service delivery complies fully in partnership with Legal.

• Work collaboratively and efficiently with Payroll, Finance, Legal, Product, and Engineering.

• Assist with reporting, auditing, compliance, and data integrity efforts.

• Be capable of transitioning from “scout to scale” and initiate projects.

• Serve as an internal and external advocate for Remote's values and the Benefits team's objectives.

⛳️ Requirements

• Over 5 years of professional experience.

• Experience as an HR generalist with a focus on Benefits across multiple countries.

• Operational experience in various roles.

• Managed small to medium-sized teams with direct reports.

• Customer-focused mindset with a pragmatic approach.

• Driven by achieving goals and maintaining high quality.

• Enthusiastic about teamwork and fostering people's development.

• Capable of quickly adjusting to a fast-paced, international, scale-up environment.

• Proficient in written and spoken English.

• Solid experience in startups (preferred).

• Ability to speak multiple languages (preferred).

• Previous experience working remotely (preferred).

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget and IT equipment.

• Budget allocated for local in-person social events or co-working spaces.